Overview
This role is responsible for ensuring compliance with DRC procedures and guidelines within the country, contributing to country strategies, and providing support and technical guidance to country operations.
Tasks Summary
- Lead and manage support managers, including people planning, performance, well-being, and development.
- Manage, deliver, and report on current operations programme support.
- Establish high performing support teams.
- Develop and improve operational approaches, compliance, and systems.
- Oversee operational support units, providing strategic leadership and technical support.
- Ensure appropriate technical support is available to programs.
- Develop a risk management plan for the country.
- Ensure ERP functionality is properly used by relevant staff.
- Actively participate in the development of action plans for the well-being of the workforce.
Experience Requirements
- At least 7 years’ experience in relevant field
- At least 4 years’ experience with people management.
- Experience in a similar role in an international NGO.
- Proven leadership skills and competence in people management.
- Proven operational management experience and capability, including in conflict areas.
- Proven significant financial, information and systems management experience.
- Significant experience in procurement and tender processes.
- Understanding and experience of institutional fundraising.
- Experience working in an ERP system, including supply chain, finance and HR systems.
Qualification Requirements
• Master’s degree in political science, international development, economics or the relevant field.
