Safeguarding & Code of Conduct Coordinator

Overview

The Safeguarding & Code of Conduct Coordinator ensures that investigations, prevention efforts, and safeguarding measures are implemented to a consistent global standard while remaining responsive to local contexts. The position leads case handling, provides expert advisory support, and contributes to global prevention, capacity building, and compliance tracking.

Tasks Summary

• Lead investigations as Authorizing Officer or conduct internal investigations.
• Produce high-quality reports on investigations and advisory reports on gaps, risks, and issues.
• Ensure appropriate case update and maintenance in relevant trackers and secured database.
• Support post-case follow-up, ensuring Management Action Plans are completed.
• Act in support to the Prevention & Safeguarding functional lead for tasks linked to assigned hub, with emphasis on Protection from Sexual Exploitation, Abuse, and Harassment (PSEAH).
• Support contextual risk assessments and implementation of mitigation measures.
• Contribute to adapting global prevention and safeguarding tools to local contexts.
• Train and mentor Country Operation Focal Points and managers on safeguarding, survivor-centered approaches, and ethical obligations.
• Monitor Safeguarding & Code of Conduct-related compliance in assigned hub.
• Maintain a functional pool of Focal Points across the primary geographical area of focus.
• Flag compliance gaps to the Head of Safeguarding & Code of Conduct and relevant functional leads.
• Share lessons learned, good practices, and case trends with the HQ Safeguarding & Code of Conduct Team.
• Maintain strong relationships with Country Directors, Human Resources, Risk & Compliance, MEAL, and Programme teams.
• Promote the effective integration of the CoCRM and the Community Feedback Mechanism.
• Advance DRC’s Localization vision by strengthening ethics-related capacity-strengthening among implementing partners.
• Represent the Safeguarding & Code of Conduct function in relevant hub-level forums, inter-agency networks, and donor engagement opportunities.
• Provide technical direction, guidance, and instructions to ensure compliance with DRC policies, standards, and strategies.
• Support managers and technical staff through regular communication, capacity building, and promotion of best practices.
• Escalate and, where authorized, address issues of non-compliance or poor performance.
• Participate in the recruitment of technical senior Safeguarding staff in Cos.
• Support CDs with assessing the technical skills and performance of most senior CO Safeguarding staff.

Experience Requirements

• Minimum 5 years of experience working with code of conduct or similar in a large or local organization.
• Minimum 5 years of experience in conducting and/or monitoring highly sensitive internal investigations.
• Demonstrated experience in developing and delivering successful training sessions (including advanced ToTs), facilitating meetings.
• Field-related experiences (being based in a humanitarian setting/operation for a minimum of 3 years) are considered an asset.
• Demonstrated experience in Safeguarding and PSEAH standards, including an ability to apply a survivor-centered approach.
• Familiarity with trauma-informed practices and duty of care.
• Demonstrated counter-fraud and anti-corruption experience.
• Familiar with Risk & Compliance and risk assessment tools and methodology.

Qualification Requirements

• Master’s degree in social science, human resources law, criminal law, human rights, gender or gender-based violence, international affairs, or equivalent
• CHS-type PSEAH Investigation or other investigation certificates.
• Counter-fraud & Anti-corruption certificates are an asset

Other Details

Languages Required: • Fluent in English (oral and written)

Languages Preferred: • Have good or strong oral and written communication skills in French, Spanish or Arabic is an advantage

Contract Duration: One-year contract with possibility of extension

Work Modality:

Remuneration: Salary and other conditions are offered in accordance with DRC’s Terms of Employment.