Overview
Leads FAO’s global payroll operations, ensuring strategic oversight, compliance, and continuous improvement of payroll services for staff, affiliated personnel, and retirees. The role focuses on strengthening controls, managing risks, and driving process optimization.
Tasks Summary
- Leads global payroll operations, ensuring high quality, timely and accurate processing of payroll and benefits for staff, affiliate workforce (NSHR) and retirees under the ASMC.
- Implements and operationalizes payroll related policies, rules and procedures.
- Provides strategic, technical and managerial leadership to the Payroll and Benefits Team.
- Leads payroll risk management activities.
- Ensures effective integration of payroll with corporate systems.
- Ensures compliance with FAO Financial Rules and Regulations, IPSAS requirements and HR policy frameworks.
- Collaborates with internal partners to resolve issues and support cross functional coordination.
- Participates in inter-agency and internal forums.
- Manages and coaches the team.
- Ensures the correct application of salary scales, pay factors, post adjustments and payroll parameters.
- Certifies payroll-related financial transactions.
- Leads optimization of payroll services.
- Drives functional enhancements, including business analysis, testing, validation and deployment of payroll-related system updates.
- Establishes and monitors Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for payroll services.
- Delivers strategic reports, cost analyses, and trend data to senior management.
- Ensures effective knowledge management by maintaining up to date standard operating procedures (SOPs), reference materials and targeted training initiatives.
- Liaises with external entities, including insurance providers and the UN Joint Staff Pension Fund.
Experience Requirements
- Seven years of relevant experience in finance, human resources and / or payroll - benefits administration.
- Extent and relevance of experience in global, multi-currency payroll management, ideally within the UN Common System or comparable international organizations.
- Demonstrated experience with ERP payroll modules (preferably Oracle), including workflow, configuration validation and system testing.
- Extent and relevance in business process reengineering, automation and continuous improvement initiatives.
- Experience ensuring IPSAS compliant payroll accounting, internal controls and risk management.
- Extent and relevance in interpreting and applying administrative, HR and financial rules in a complex operational environment.
- Strong analytical skills, including use of Business Intelligence/reporting tools to support decision-making.
- Work experience in more than one location or area of work, particularly in field settings, is desirable.
Qualification Requirements
Advanced University Degree (Master's degree or equivalent) in Business Administration, Accounting, Finance, Human Resources or related field.
