Overview
The IT Project Analyst will support the end-to-end management of electoral digital systems, ensuring structured planning, implementation, monitoring, and quality assurance in line with UNDP’s project management standards.
Key Responsibilities
- Lead and maintain integrated planning for the portfolio of electoral IT systems and services.
- Provide regular analytical updates and progress reports.
- Translate institutional and operational requirements into functional and technical specifications.
- Coordinate closely with UNDP analysts and other project counterparts.
- Maintain structured day-to-day coordination with CEC technical units, management, and UNDP Digital Development Analyst.
- Liaise with third-party service providers and technical partners.
- Provide technical support for procurement and vendor engagement processes.
- Support technical evaluations, clarifications, onboarding, and follow-up with vendors.
- Monitor vendor performance and implementation progress.
- Review, validate, and provide recommendations on vendor deliverables.
- Facilitate and oversee independent third-party quality assurance processes.
- Ensure that defects, gaps, non-conformities, and security issues are identified, documented, tracked, and addressed.
- Provide end-to-end technical and coordination oversight for the modernization, redesign, testing, deployment, stabilization, and maintenance of electoral information systems and digital platforms.
- Guide the integration of electoral systems into a more centralized, streamlined, and sustainable digital architecture.
- Ensure continuous oversight of system functionality, data integrity, security, operational performance, and sustainability.
- Monitor key performance and usability indicators.
- Analyse change requests and provide recommendations.
- Flag risks, bottlenecks, and implementation issues and propose corrective or mitigating measures.
- Ensure that electoral subsystems operate within an integrated digital architecture.
- Support the establishment and maintenance of a centralized digital data repository.
- Promote and monitor the application of data governance principles.
- Ensure traceability of system actions and data processing.
- Review user access structures and role arrangements.
- Ensure consistent coordination with STISC, the National Cybersecurity Agency, the Electronic Governance Center, and other relevant institutional actors.
- Oversee technical implementation and functional reliability of the State Registry of Voters (SRV).
- Supervise enhancement and audit follow-up for the State Automated Information System “Elections” (SAISE) and related components.
- Support updates to internal procedures, bylaws, and technical documentation.
- Oversee the development, enhancement, and maintenance of public-facing digital platforms.
- Support the development and maintenance of digital platforms related to polling station accessibility, political contestants’ activity reporting, transparency, and results visualization.
- Define and maintain acceptance criteria, test plans, user acceptance testing procedures, and quality control measures.
- Ensure the preparation and maintenance of comprehensive technical and user documentation.
- Support the institutional strengthening of the CEC through on-the-job guidance, structured knowledge transfer, development of standard operating procedures, and targeted technical trainings.
- Build the capacity of CEC staff to independently manage updates, configurations, operational decisions, access controls, and other system-related responsibilities.
- Contribute to strengthening operational resilience, change control, risk management, and sustainable technical capacity within the CEC Information Technology and Voter Lists Management Division.
- Facilitate knowledge sharing, institutional strengthening, and sustainable digital governance.
Required Experience
- Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national or international level in providing management advisory services, and/or hands-on experience in design, monitoring and evaluation of development projects.
- Professional experience in IT Project Management in public or private sectors.
- Experience and knowledge of the Republic of Moldova’s ICT policies, regulatory framework and key sector-related stakeholders.
- Professional experience in the design and oversight of information system implementation, proven by personal involvement in at least 5 (five) information systems.
- Strong knowledge and experience of information systems architecture, backend‑web platforms, user administration, security standards, and accessibility requirements.
- Experience supporting public institutions or electoral bodies.
- Previous professional experience in working with international organizations, including UN Agencies, USAID, World Bank, etc.
- Experience and knowledge of internationally recognized standards and best practices (e.g. OWASP, ITIL, ISO/IEC 270002, etc.)
Qualifications
- Advanced university degree (master’s degree or equivalent) in Computer Science, Web Development, IT Systems, or a related field relevant to the position is required, or
- A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with additional two years of qualifying experience will be given due consideration in lieu of Master`s degree.
