Overview
The Staff Officer (Information Knowledge Mngt) role is responsible for administering and maintaining information management portals, ensuring their usability and integration with other technologies, and supporting organizational information management programs.
Key Responsibilities
- Acts as primary administrator for JATEC information management portals.
- Coordinates and oversees the design, development and maintenance of the portals and ensures an application standards.
- Edits and/or approve content contributions made by users.
- Works to improve usability, usefulness, and desirability of portals in collaboration with other member of the organizational Information Management Structure.
- Supports external and internal records management and document workflow.
- Moderates forums and chat sessions.
- Provides internal training and acts as the 'point of contact' for all portal related questions and requests.
- Manages IKM systems monitoring, performance and functionality analysis and tuning.
- Plans and anticipates future system needs and release management of system upgrades.
- Ensures the coordination of all portal development activities, ensuring integration with other technologies utilized in the enterprise and continuity across applications.
- Produces and maintains system procedural documentation and maintains disaster recovery plan.
- Supports the Branch Head CIS, IKM/CR in the development and execution of organizational information management programs and systems.
- Provides IKM support to JATEC Programme of Work activities when required.
Required Experience
- University Degree in library, information science, management information systems, computer science, information technology, digital publishing or related discipline and 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.
- Four years’ experience in Information Management including practical knowledge of SharePoint based systems.
- Four years’ experience in providing high-level customer support in an information management environment to a wide range of stakeholders.
- Experience working in a NATO military command structure, Information and Knowledge Management area.
- Practical knowledge of NATO IKM tools.
- Knowledge of Microsoft Systems Administration, NATO IKM Tools
- Experience with Document Centric Security (DCS).
- A University Degree or Higher Secondary Education in Science or Engineering (Electronic/System/Engineering Telecommunication) or related technical discipline.
- Formal training in International Public Sector Accounting Standards (IPSAS).
- Formal Project Management certification.
- Formal Risk Management certification.
- Master of Science in Business Administration, or similar.
Qualifications
- University Degree in library, information science, management information systems, computer science, information technology, digital publishing or related discipline, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation.
- A University Degree or Higher Secondary Education in Science or Engineering (Electronic/System/Engineering Telecommunication) or related technical discipline.
- Formal training in International Public Sector Accounting Standards (IPSAS).
- Formal Project Management certification.
- Formal Risk Management certification.
- Master of Science in Business Administration, or similar.
