Overview
The People and Culture Specialist supports integrated HR service delivery by strengthening coordination across People & Culture Centre units, contributing to the workplan through project management, and enhancing HR service efficiency and effectiveness.
Key Responsibilities
- Lead and/or support the implementation of specific HR projects.
- Develop and manage project plans, timelines, deliverables, and progress tracking.
- Identify risks and bottlenecks, and propose corrective actions.
- Contribute to reporting on HR outputs, outcomes, and overall results.
- Support the planning and implementation of HR-related change and transition initiatives.
- Contribute to stakeholder engagement, communication, and change readiness efforts.
- Monitor implementation progress and document lessons learned.
- Identify and implement improvements to enhance HR processes and service delivery.
- Support development and refinement of SOPs, workflows, and service standards.
- Promote a client-centric approach to HR services.
- Support the design, administration, and analysis of client experience and feedback mechanisms.
- Provide backup support to key HR functions, ensuring continuity of services.
Required Experience
A minimum of 5 years of experience in Human Resources, Learning & Development, or Talent Management, ideally in international or complex operational contexts. Relevant experience at the national and/or international levels in Project Management, Planning and Monitoring, in a related field.
Qualifications
Advanced university degree in Business Administration, Human Resources, Organizational Development & Learning, Business, Marketing, Supply Management or Social Science is required.
