Overview
Provide administrative, logistical and operational support to the World Bank Madagascar country office.
Key Responsibilities
- Provide full administrative support to the team, including calendar management, meeting coordination, and travel arrangements.
- Support the team with preparation and implementation of World Bank (WB) projects and activities according to the WB procedures.
- Draft routine correspondence (standard letters, memos, presentations, and meeting materials) in French and English, confirming to the organization’s standards, using proper grammar, punctuation, style.
- Support mission planning, logistics, and follow up actions for internal and external meetings.
- Serve as a first point of contact for internal and external stakeholders and respond to routine inquiries.
- Collect and input data provided by Task Team Leaders into WB systems.
- Maintain filing systems, databases, and document management in line with WBG standards.
- Support procurement, invoicing, and administrative processes, ensuring compliance with WBG policies.
- Serve as back-up to other colleagues on administrative tasks.
Required Experience
- Bachelor’s degree with 5 years of relevant experience, or equivalent combination of education and experience.
- Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.).
- Exhibits good organizational, problem-solving skills and ability to work competently with minimal supervision.
- Demonstrates attention to detail and quality.
- Has ability to manage multiple tasks and complete tasks within agreed schedule.
- Demonstrates flexibility and is receptive to the implementation of new solutions.
- Is willing to stretch own capability.
- Demonstrates motivation to avail and adapt oneself to effecting change.
- Ability to retrieve reference materials from various sources (e.g. databases or other filing systems, Internet, etc.)
- Demonstrated initiative and resourcefulness.
- Ability to work effectively in a multicultural, fast paced environment.
- Experience working in international organizations or multicultural environments will be an asset.
Qualifications
• Bachelor’s degree
