Overview
The Solution Architect will oversee the ERP solution on all layers related to an ERP architecture supporting IFRC business units worldwide. The role provides technical leadership and guidance in designing and implementing solutions using primarily the Microsoft Dynamics 365 platform.
Key Responsibilities
- Work closely with business stakeholders to understand their requirements and objectives.
- Translate requirements into a comprehensive solution design using the Dynamics 365 platform.
- Drive the cross functional and technical usage of the ERP solution.
- Advocate for process improvements with an emphasis on accuracy, efficiency and speed of delivery.
- Define and document the solution architecture for Dynamics 365.
- Provide technical leadership during the implementation of Dynamics 365 solutions.
- Implement solutions geared towards costs savings, elimination of unused resources, budget optimization, and maximal return on investment.
- Design and oversee the integration of Dynamics 365 with other enterprise systems.
- Define data migration strategies and ensure data integrity and consistency across systems.
- Ensure the security of the Dynamics 365 solution.
- Collaborate with business stakeholders, project managers, and technical teams.
- Provide guidance and mentoring to development teams.
- Drive the functional and technical ERP release management.
- Collaborate with business stakeholders to understand their requirements, pain points, and objectives.
- Identify and map business processes to D365 functionalities.
- Support the ERP Product Line on the product vision, roadmap, objectives, main issues and risks.
- Provide cross-functional and technical impact analysis for each release, enhancement, new ERP setup or localisation.
- Develop ERP operational procedures and knowledge management.
- Work in close collaboration with the full support team, including third parties, external Services providers and Microsoft.
- Run workshops, prototype and configure the ERP processes.
- Document system designs, configurations, and processes.
- Identify opportunities for system improvements and optimizations.
- Collaborate with technical teams to design and implement integrations between D365 and other systems.
- Plan and execute data migration strategies.
- Provide training and guidance to end-users.
- Support users in troubleshooting issues and optimizing their usage of the system.
Required Experience
- At least 7 years of relevant work experience in IT industry.
- At least 5 years of experience implementing Microsoft Dynamics 365 F&O and/or AX2012.
- Minimum 3 year of professional experience in roll-out, maintenance, upgrades and developing extensions/customizations for D365 F&O.
- Minimum 5 year of professional experience in business requirements analysis.
- Experience of Microsoft Common Data Service and the Microsoft Power Platform.
Qualifications
- Bachelor’s degree in computer sciences discipline or related field.
- Certification or proven experience in D365 F&O or AX suite.
- Preferred Business analyst or project management or SCRUM professional certification.
