Overview
The Senior Movement Operations Manager is responsible for the day-to-day management and effective delivery of operational functions for the Assisted Passage Program (APP). The role oversees the implementation of systems and processes across Movement Operations, Supply Chain, Safety and Security, IT, and administrative support.
Key Responsibilities
- Lead the day-to-day management of APP movement operational functions.
- Translate operational strategies and guidance into clear implementation plans and workflows.
- Supervise and support operational staff.
- Monitor operational performance and implement corrective actions.
- Serve as the primary focal point for operational coordination across Programming, Government Liaison, Safety & Access, and Supply Chain teams.
- Lead and oversee movement operations for the program.
- Plan and coordinate movement activities, including scheduling, transport arrangements, and required permissions.
- Oversee logistics planning and execution for trainings, events, and refugee movements.
- Support the preparation and submission of exit permits, movement documentation, and required reporting.
- Oversee the maintenance of operational trackers and ensure data accuracy.
- Ensure full compliance with IRC policies, donor requirements, and applicable regulations.
Required Experience
- 7 years of relevant experience in operations, logistics, supply chain, or administrative management
- Experience managing operational teams and delivering services in complex, multi-site environments
- Experience in humanitarian or NGO/INGO contexts required
- Experience supporting large-scale or time-sensitive program delivery preferred
- Experience working in refugee, migration, or resettlement programming is an asset
- Prior line management experience required
Qualifications
Minimum Bachelor’s degree required in a relevant field
