Overview
The income specialist ensures the accuracy and timely recording of all cash, cash-for-kind and in-kind contributions from institutional donors in REM systems 4D before they are loaded into the ICRC accounting system (Peoplesoft). S/he also makes sure that all contribution records are properly documented from creation to issuance of acknowledgement of receipt and thank you letter.
Key Responsibilities
- Maintain comprehensive and compliant contribution documentation.
- Regularly update and refine procedures for contribution recording, monitoring, and maintenance.
- Ensure data quality and accuracy of entries in the REM systems 4D.
- Perform and/or review donation reconciliations on a regular basis.
- Monitor and follow up on the timely receipt of donation payments.
- Provide support to colleagues and respond promptly to inquiries related to contributions.
- Safeguard consistency and accuracy of contribution data within the REM CRM tool 4D.
- Coordinate closely with the Financial Division on matters concerning incoming payments and contributions.
- Create and maintain customer records in PeopleSoft finance software.
- Prepare documentation required for pledge cancellations or adjustments.
- Verify the accuracy of financial data included in Acknowledgements of Receipt sent to donors.
Required Experience
- 3-5 years relevant experience in a relevant field; preferably in accounting, financial analysis, statistics and data quality .
- Working experience with ICRC and other international organization is an advantage
- Excellent knowledge of Excel Microsoft office, and other information systems
- Good knowledge of an ERP accounting system like Oracle-Peoplesoft, SAP, etc.
- Good knowledge of a CRM software (Customer Relationship Management) like 4D, Microsoft Dynamics or Salesforce
- Confirmed experience on accounts receivable accounting is a plus
- Knowledge of Business Intelligence (BI) tools like Tableau, PowerBI or others is an asset
- SharePoint knowledge is an added advantage.
Qualifications
- University degree or equivalent, preferably in Finance, Accounting, Economics or any related field
- Certified Public Accountant (CPA)
