Overview
The Shop Manager is responsible for motivating teams, creating a safe and energised work environment, and achieving business results. The role is pivotal for the success of the business and involves empowering volunteers to take over most tasks within the shop.
Required Experience
- Significant leadership qualities and experience.
- Ability to build, retain and develop a team.
- Strong drive to achieve results through others.
- Ability to delegate, coach and listen.
- Enjoys working with people and has a friendly and approachable manner.
- Ability to manage time under conflicting priorities.
- Ability to demonstrate resilience to the everyday pressures that come with the role.
- Excellent communication skills.
- Ability to motivate self and others.
- High level of motivation, enthusiasm and a sense of fun.
- Open and adaptable to change and able to support others through it.
- Commercial awareness and judgement.
- Ability to establish and maintain successful retail processes and merchandising.
- Ability to understand and interpret basic financial reports.
- IT literacy and numeracy skills (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.)
