Overview
The incumbent will be responsible for leading the operations functions to achieve results, drive change, and provide risk-informed, solution-focused analysis, advice, and services. This role contributes to programme and management decisions for delivering results for children in all operational contexts.
Key Responsibilities
- Leading by example and supporting the Head of Office on managing the office
- Acting as Officer in Charge in the absence of the Head of Office
- Managing services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, and safety and security
- Ensuring processes are in place to identify, promote and empower the potential in staff through career development, opportunities for stretch assignments and succession planning
- Acting as member of the Country and Senior Management Teams, representing the organizational risk, governance systems and policies perspective
- Understanding business needs for the Country Programme, anticipating challenges, propose viable solutions, providing creative and innovative ideas
- Providing key contributions to CPD, CPMP, AMP and support to Results Based Management and implementation using Value for Money criteria
- Leveraging technology for results and programme accountabilities
- Supporting the country office during external and internal audit reviews
- Guiding Supply and Logistics strategies and interventions
- Leveraging governance, systems, and tools to provide regular feedback on risks and achievements of operations functions
- Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises
- Overseeing business transactions processed by GSSC
- Supporting the management of PSFR operations
- Ensuring that UNICEF offices are fit for purpose to enable the timely delivery of humanitarian assistance
Required Experience
- A minimum of 10 years of professional experience, at least 8 years at the international level, is required, specifically in advocating and implementing strategic organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.
- Experience in humanitarian settings is strongly desired.
- Prior experience in the development sector or UN system/ international NGOs would be an asset.
- For country offices with a significant private sector fundraising operation, prior experience working with or in the private sector, and supporting private sector fundraising, is desirable
- Additional experience in one or more of the following areas would be desired: Audit and investigations, Safety and security, Grant Management, Enterprise Risk Management
- Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.
- Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.
- Experience in Results Based Management is a requirement.
- Experience in managing successful client-oriented work units is an asset.
- Experience in co-creating policy is desirable.
- Prior experience working with diverse stakeholder groups or multi-stakeholder partnership is highly desirable.
- Previous hands-on experience in strategic and managerial leadership is required.
- Familiarity with Microsoft Office applications is required.
- Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
Qualifications
An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Compatible) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.
