Overview
The AI Product Analyst will support a portfolio of digital products and contribute to the product development process for digital concepts for UNDP and broader UN teams. The role involves the evolution and management of products that enable digital transformation and effective delivery of UN and Government programmes.
Key Responsibilities
- Utilize human-centred design and design research methods to design products.
- Facilitate co-design workshops and processes.
- Advise on how AI can be implemented to solve existing problems.
- Collaborate with software developers to plan, scope, and deliver technical product builds.
- Support the development of product plans/roadmaps.
- Maintain stakeholder relationships.
- Assist in translating requirements between non-technical stakeholders and development teams.
- Communicate and present product roadmaps.
- Support continuous development process for products under management.
- Engage in the software development of digital products.
- Contribute to the implementation and maintenance of technical and organizational infrastructure.
- Develop and implement quality standards and assurance processes.
- Design and develop data dashboards and data visualisations.
- Provide responsive product support to internal clients.
- Support the training of internal clients in how to use existing AI products.
- Contribute to the development of resources that enable greater levels of customer satisfaction.
- Apply analysis methods to evaluate product performance.
- Ensure facilitation of knowledge building and management.
- Provide contributions to knowledge networks, communities of practice, and digital knowledge platforms.
- Organize training for operations/projects staff.
Required Experience
- Minimum of two (2) years (with master’s degree) or four (4) years (with bachelor’s degree) of relevant professional experience in designing, managing, and implementing digital and AI projects.
- Experience working with low and middle-income countries.
- Experience in product development, coding, using AI models, AI prompting, backend and frontend development, enterprise web/software development, product development, user research and testing and stakeholder management.
- Experience applying digital tools in human rights, governance, gender equality, climate, sustainable finance or crisis contexts.
- Experience managing software delivery projects involving Python, Node.js, and React.
- Experience in managing diverse teams, technical vendors and senior stakeholders.
- Experience in interacting and building digital products with stakeholders in the public sector.
- Demonstrated experience building digital products, AI products, data dashboards and communicating project progress to non-technical audiences.
Qualifications
An advanced university degree (master´s degree or equivalent) in Mathematics, Computer Science or Technology related is required, or A first-level university degree (bachelor´s degree) in Computer Science, Mathematics or Design in combination with additional two years of qualifying experience.
