Overview
The Technician (Digital Communications Services) contributes to the operational configuration of network components, assists in resolving network problems, and specifies technical configurations for networks. The role supports NATO's Digital Endeavour by providing CIS Services.
Key Responsibilities
- Contributes to the operational configuration of network components.
- Assists in the investigation and resolution of network problems.
- Specifies the technical configurations and components required for a small network or a network segment.
- Follows standard approaches to create new designs for simple systems or system components.
- Identifies and resolves minor design issues.
- Produces software builds from software source code.
- Conducts tests as defined in an integration test specification and records details of failures.
- Analyses and reports on integration test activities and results.
Required Experience
- Formal training in Local Area Network management.
- Knowledge of policies, procedures, and organisation of NATO CIS.
- Working knowledge of ITIL processes and procedures.
- Experience in working in a Service Desk environment.
- Prior experience of working in an international environment comprising both military and civilian elements.
