Overview
The Investigation Officer will support the initial review of reported incidents and lead investigations into fraud, corruption, safeguarding, and other misconduct. The role involves case management, tracking, and stakeholder engagement.
Key Responsibilities
- Support the initial review of reported incidents, including follow-up with reporters and identification of source of funds, affected programs, and other case-related information.
- Assist and lead investigations (fraud, corruption, safeguarding, and other misconduct) as assigned, including preparing terms of reference, coordinating investigation team logistics, conducting interviews, reviewing evidence, and drafting high-quality investigation reports in line with organizational standards.
- Support case management activities, including maintaining accurate and timely records in Datix and ensuring data quality, completeness, and consistency across all case files.
- Maintain and update the online investigations case tracker and the Risk & Ethics online actions tracker, including uploading investigation recommendations and tracking the status of action owner implementation, under the supervision of the Investigations Manager.
- Maintain and update the department’s internal document repository and case tracker, ensuring all records are organized, current, and accessible.
- Support case closure processes across all triage levels, ensuring methodology requirements are followed and all closure documentation is complete and consistent.
- Upload recommendations from completed investigations to the online actions tracker and follow up with action owners to support timely implementation and closure, in coordination with the Investigations Manager.
- Engage with key internal and external stakeholders on case management matters, including Focal Points at Country Offices and the Regional Office.
- Support the planning and coordination of logistics for training sessions, including awareness trainings, investigation trainings, and focal point trainings.
- Contribute to identifying deviations from best practice in case management and investigation processes and recommend opportunities for improvement.
- Provide interim cover for the Investigations Manager or other Risk & Ethics roles during periods of absence or leave, as required.
- Support any other duties assigned by the supervisor in line with the needs of the department.
Required Experience
Minimum of 3 years of practical/professional experience in Audit, Risk management, Finance or Investigations or combinations of the mentioned roles. Understanding of the role and approaches of the international development sector. Aware of current best practices in investigation techniques.
Qualifications
Bachelor’s degree in business administration, Finance, Commerce, Economics, Law, Criminology or any other relevant discipline.
