Overview
The Information Management and Accountability Specialist is responsible for strengthening information management systems, data analysis, visualization, and accountability reporting processes across DRC programmes and operational areas.
Key Responsibilities
- Provide technical support for information management systems, including data collection, storage, analysis, visualization and reporting processes.
- Serve as the focal point for the DRC South Sudan Activities, Indicators and Beneficiary Tracking Tool (AIPTT), ensuring proper management, updating and utilization of the system.
- Lead the setup, maintenance and quality assurance of AIPTT systems for new projects.
- Work closely with sector teams, MEAL Officers and field teams to ensure timely and accurate data entry, reporting and utilization of the AIPTT system.
- Support the MEAL Manager during proposal development processes.
- Lead/Support the development, review and digitalization of programme and MEAL tools.
- Support the design, setup and quality assurance of digital data collection tools and reporting systems.
- Coordinate the digitalization of MEAL and programme tools.
- Lead the integration of AIPTT with reporting and visualization platforms, including Power BI.
- Develop, update and maintain Power BI dashboards, visual products and reporting tools.
- Support data cleaning, validation, consolidation and analysis processes.
- Support the preparation and submission of reporting figures, indicator updates and information products.
- Lead/support the development of project-specific Q&A documents and accountability information materials.
- Act as IM focal point for coordination platforms, clusters and reporting requests.
- Support regular data sharing and reporting processes.
- Conduct field visits to provide technical support and follow-up on information management systems, reporting tools and data quality processes.
- Coordinate reporting on project progress on the partner AIPTT including provision of orientation and training on the system usage.
- Lead the digitization, maintenance and improvement of Community Feedback Mechanism (CFM) tools, Kobo systems, trackers and accountability reporting platforms.
- Work closely with the Accountability Officer and as guided by the MEAL manager to strengthen accountability reporting systems, CFM data management and feedback analysis processes.
- Support the development and maintenance of accountability dashboards, reporting tools and trend analysis products.
- Support accountability mainstreaming activities, including visibility of accountability channels, IEC materials and project information materials.
- Work with the MEAL manager to review and update accountability tools, SOPs, reporting templates and awareness materials.
- Support/lead the implementation of accountability and CHS-related improvement actions across operational areas.
- Conduct data extraction, consolidation, analysis and visualization processes for programme monitoring, reporting and decision-making purposes.
- Conduct data quality checks and support verification processes.
- Support the analysis and presentation of beneficiary reach figures, indicator progress and operational data.
- Produce information products, dashboards, graphs, maps and presentations.
- Support MEAL and programme teams during assessments, evaluations and reporting exercises.
- Support Area MEAL officers and programme with activities database development.
- Provide technical support and training to MEAL, programme and field teams on information management systems, dashboards, reporting tools and data quality standards.
- Support field teams to strengthen use of standardized databases, reporting systems and digital tools.
- Conduct regular follow-up with field teams to ensure timely and accurate submission of programme and accountability data.
- Support troubleshooting related to data systems, reporting tools and accountability platforms.
- Carry out any other duties assigned by the MEAL Manager.
Required Experience
- A minimum of 5 years of experience in information/data management systems in a humanitarian context.
- Extensive experience in managing excels files and their functionalities both offline and on google drive, in addition to writing complex excel formulas
- Experience working with large scale data management preferred.
- Experience in systems integration, programming using API’s, XML.
- Experience in data management systems.
- Experience in providing training on IM systems and products.
- INGO experience preferred.
Qualifications
- A bachelor’s degree in information technology or computer science, Social Science or any other related fields.
- Bachelor’s degree (or equivalent experience) in computer science, information technology, computer engineering, or other relevant field.
