Overview
The intern will support change management, communications, institutional engagement, and organizational effectiveness initiatives within Corporate Real Estate. This role involves assisting in the planning and delivery of these activities and developing practical resources and tools.
Key Responsibilities
- Support stakeholder analysis, change impact assessments, and change readiness activities.
- Assist in developing and maintaining change management plans, readiness trackers, engagement trackers, and project dashboards.
- Monitor change management activities, milestones, risks, dependencies, and deliverables.
- Support project teams in identifying stakeholder needs, adoption risks, recurring questions, and opportunities to improve implementation.
- Contribute to practical change management tools and templates.
- Draft and edit communications materials, including email messages, presentations, briefing notes, talking points, newsletter content, FAQs, and success stories.
- Support development of communication plans and stakeholder engagement strategies.
- Assist in creating messaging tailored to different stakeholder groups and audiences.
- Maintain communications calendars, outreach trackers, and inventories of communications products.
- Help ensure communications are clear, consistent, practical, and aligned with organizational objectives.
- Support analysis of institutional engagement surveys, pulse checks, stakeholder feedback, and other qualitative and quantitative inputs.
- Identify trends, themes, pain points, and opportunities for improvement.
- Assist in preparing summaries, dashboards, presentations, and action-tracking tools.
- Organize and maintain repositories of communications products, project materials, stakeholder engagement outputs, and lessons learned.
- Support management of SharePoint content and knowledge management resources.
- Document best practices, lessons learned, and recommended approaches for future initiatives.
- Assist in developing AI-enabled knowledge resources and productivity solutions where appropriate.
- Conduct research and benchmarking on change management, institutional engagement, workplace strategy, client experience, communications, organizational transformation, and emerging industry practices.
- Support process improvement, organizational effectiveness, and continuous improvement initiatives.
- Assist with special projects and other duties as assigned.
Expected Deliverables:
- Change management trackers and stakeholder engagement materials.
- Communications products, presentations, newsletters, and briefing materials.
- User guides, FAQs, how-to guides, templates, and toolkits.
- Institutional engagement survey summaries and action-planning materials.
- Project dashboards, status reports, and leadership updates.
- Knowledge management resources, lessons learned, and process documentation.
- Research and benchmarking summaries.
Required Experience
0–6 years of relevant professional experience
Qualifications
Candidates must be currently enrolled in, or in the final year of postgraduate (master’s/PhD) program
