Overview
The Editorial Officer will lead the editorial line for the Refugee.Info Italy project, driving information campaigns and producing multimedia content for asylum-seekers, refugees, and migrants.
Key Responsibilities
- Develop bespoke, engaging multimedia content for Refugee.Info Italy digital platforms.
- Lead the creation and implementation of the information campaign on the EU Pact on Migration and Asylum.
- Work with project management to identify information needs, develop an editorial calendar, and plan ads campaigns.
- Research training opportunities relevant to migrants and refugees.
- Manage and maintain the website and social media channels of Refugee.Info Italy.
- Build audiences for ads, promote content through ads campaigns, and maintain an online presence.
- Coordinate with the Signpost technical and development team.
- Participate in team meetings.
- Analyse social media growth, engagement, and audience behaviour.
- Produce quarterly KPIs reports, monitor web and social media KPIs, and recommend improvements.
- Monitor Google Analytics, Zendesk Explore, and Meta/Facebook analytics data.
Required Experience
- At least 2 years of experience in the field of asylum and migration, media and communications, preferably with an NGO.
- Knowledge of services, procedures, and legal frameworks relevant to the migration and asylum context in Italy.
Qualifications
- Degree in communication, development communication, social sciences, law, or a related field.
- Demonstrated written and oral communication skills.
- High proficiency in technology and software (Microsoft Office Suite, Adobe Professional, Google products, social media platforms).
- Proficiency in infographic software and/or experience in graphic design.