ERP Solution Architect

International Federation of Red Cross and Red Crescent Societies - IFRC

Staff Closes 04 Aug 2026 12 days left

Overview

The ERP Solution Architect will oversee the ERP solution architecture, providing technical leadership in designing and implementing solutions using the Microsoft Dynamics 365 platform to meet organizational needs and identify cost savings.


Key Responsibilities
  • Translate business requirements into comprehensive solution designs using the Dynamics 365 platform.
  • Drive cross-functional and technical usage of the ERP solution.
  • Advocate for process improvements, including automation and policy design.
  • Define and document the solution architecture for Dynamics 365.
  • Provide technical leadership during the implementation of Dynamics 365 solutions.
  • Design and oversee the integration of Dynamics 365 with other enterprise systems.
  • Ensure the security of the Dynamics 365 solution.
  • Collaborate with business stakeholders, project managers, and technical teams.
  • Provide guidance and mentoring to development teams.
  • Drive the functional and technical ERP release management.
  • Collaborate with business stakeholders to understand requirements and analyze existing processes.
  • Map business processes to D365 functionalities.
  • Support the ERP Product Line on product vision, roadmap, objectives, issues, and risks.
  • Provide cross-functional and technical impact analysis.
  • Develop ERP operational procedures and knowledge management.
  • Run workshops, prototype, and configure ERP processes.
  • Document system designs, configurations, and processes.
  • Identify opportunities for system improvements and optimizations.
  • Collaborate with technical teams to design and implement integrations.
  • Plan and execute data migration strategies.
  • Provide training and guidance to end-users.
  • Support users in troubleshooting issues.
Required Experience
  • At least 7 years of relevant work experience in IT industry.
  • At least 5 years of experience implementing Microsoft Dynamics 365 F&O and/or AX2012.
  • Minimum 3 year of professional experience in roll-out, maintenance, upgrades and developing extensions/customizations for D365 F&O.
  • Minimum 5 year of professional experience in business requirements analysis.
Qualifications
  • Bachelor’s degree in computer sciences discipline or related field.
  • Certification or proven experience in D365 F&O or AX suite.
  • Preferred: Business analyst or project management or SCRUM professional certification.
Other Details
Languages Required
Fluent spoken and written English.
Languages Preferred
Good command of another IFRC official language (French, Spanish or Arabic). Knowledge of Hungarian is an asset.
Contract Duration
12 months
Work Modality
remote
Remuneration
Not specified
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