Coordinator, Enterprise Architecture, Technology Strategy and Digital/ITT Surge

International Federation of Red Cross and Red Crescent Societies - IFRC

Staff Closes 21 Aug 2026 6 days left

Overview

This role leads the development and implementation of IFRC’s enterprise architecture roadmap and coordinates infrastructure-related initiatives. It also manages the emergency surge roster and supports global technology framework agreements.


Key Responsibilities
  • Lead the development of the enterprise architecture roadmap, ensuring alignment with IFRC strategies, architecture standards, information security requirements and risk management policies.
  • Support the assessment, design and implementation of global technology projects.
  • Evaluate new information technology projects and technologies.
  • Maintain enterprise architecture standards, principles, documentation, the corporate knowledge repository and the service catalogue.
  • Develop recommendations for the secure integration of new technology solutions.
  • Lead the development and coordination of technology roadmaps, with a focus on infrastructure.
  • Coordinate planning and implementation tracking of infrastructure-related initiatives.
  • Act as the coordination focal point for strategic technology framework agreements.
  • Coordinate and maintain the IFRC Digital/ITT surge roster.
  • Support the development of surge profiles, competency frameworks, training requirements and deployment readiness.
  • Facilitate surge coordination mechanisms and contribute to standards, guidance, tools, documentation and lessons learned.
  • Liaise with Secretariat surge teams, National Societies and external partners to strengthen Digital/ITT surge preparedness.
  • Support the development of global framework agreements with technology suppliers for use by Membership.
  • Produce information material for and disseminates existence of global framework agreements to NSs and promotes their uptake.
  • Advise NSs on modalities such as onboarding procedures, processes to adopt technology covered by these global frameworks.
  • Analyse challenges and best practices of NSs in the uptake of global frameworks.
  • Support development and evolution of technology blueprint(s) for the Membership.
  • Support the unit’s planning, budgeting and resourcing processes.
  • Collaborate effectively with Secretariat’s Divisions’ and DTD colleagues.
  • Ensures effective communication and feedback flows with relevant stakeholders.
  • Act as an expert on architecture, technology standards and technology framework agreements for Membership.
  • Partner with other colleagues with digital-related roles across the Secretariat.
  • Consult and advise stakeholders.
  • Provide training, documentation, etc., when required.
  • Be accountable to the Manager Planning Unit on progress made and delivery.
  • Be a pro-active advisor and dynamic team member.
  • Build and maintain relationships with key stakeholders.
  • Develop networking and exchange initiatives.
  • Ensures ITIL and IFRC quality standards are applied.
  • Ensures availability and development of standard operating procedures and/or guidelines and required documentation.
  • Actively work towards the achievement of the IFRC Secretariat’s goals.
  • Abide by and work in accordance with the Red Cross and Red Crescent principles.
  • Perform any other work-related duties and responsibilities that may be assigned by the line manager.
Required Experience

A minimum of 5-7 years progressively responsible relevant professional experience and minimum of 3 years within the RC RC Movement and/ or international humanitarian or development organisations. 5+ years of IT project management (including financial and performance tracking); experience developing and implementing annual plans; Experience deploying organisation-wide infrastructure (e.g. Cisco). Preferred: Experience managing remote resources; experience deploying digital solutions in emergency response settings.

Qualifications

University degree in Engineering, Computer Science or a related field. ITIL certification (or equivalent proven experience). Preferred: Certified with SOA Architect credential (S90.03 minimum), CEA: FEAC’s certification or any equivalent. SOA Architect certification (e.g. S90.03) or equivalent (e.g. FEAC's CEA); Project Management certification; coursework in business administration or organisational behaviour.

Other Details
Languages Required
Fluent spoken and written English.
Languages Preferred
Good command of another IFRC official language (French, Spanish or Arabic).
Contract Duration
12 months
Work Modality
Not specified
Remuneration
Not specified
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