Overview
The ICT Senior Associate - Solution Design role supports the creation and enhancement of analytical and monitoring tools for procurement, sourcing, and contract management processes. The role is essential for systematizing information, particularly for technical-financial evaluations in tender processes, and for generating business intelligence reports to aid decision-making.
Key Responsibilities
- Support the execution of ICT operational strategies, ensuring technical compliance with UNOPS policies.
- Monitor the use of ICT services and solutions to guarantee their availability and effectiveness.
- Design and develop IT tools for monitoring and evaluating project compliance, and for controlling contract management, including procurement requirements planning, tender information, delivery control, payments, and penalties.
- Administer and continuously update information in implemented IT tools.
- Integrate performance measurement tools for all phases of the supply chain.
- Configure early warning systems to identify and report delivery delays.
- Structure and generate reports to evaluate project and team execution and progress.
- Manage the archive (physical and digital) of processed information for contract monitoring and control.
- Provide operational support in generating, compiling, and processing databases and information during tender processes.
- Develop open-source tools, ensuring the source code is available for UNOPS use or modification.
- Formulate detailed project development activity schedules.
- Develop and implement systems, applications, modules, and tools as planned, seeking integration and automation of manual processes.
- Prepare operational reports under quality standards to support project management monitoring.
- Train and guide users in the efficient and secure use of ICT systems and services.
- Advise the supervisor, clients, and collaborators on solution development.
- Synthesize and disseminate best practices with internal and external collaborators to strengthen organizational capacity.
- Perform quality testing and validation of functionalities in developed solutions, reporting incidents for prompt correction.
- Provide operational technical assistance to end-users on the correct use of implemented tools, modules, and solutions.
- Prepare and update technical documentation, including user manuals and procedure guides.
- Execute preventive and corrective maintenance tasks on databases and applications.
- Support the consolidation, cleaning, and validation of data from various sources to ensure information integrity in analytical reports.
Required Experience
At least 7 years of experience in web-based software development with tools such as .NET, C#, Python, Java, PHP, Angular, Bootstrap, Visualstudio.net, or others. Experience in designing and developing IT tools for project monitoring and tracking, or supply chain and logistics control, databases for tender processes, or similar. Experience in designing and coding websites and applications, building graphical interfaces, and managing databases to generate analytical reports. Desirable: Experience in implementing databases for web applications with tools such as PL/SQL, MYSQL, SQL Server, or others. Experience in supporting and executing activities aimed at process standardization. Experience working with United Nations system agencies. Experience in Information Systems Requirements Analysis.
Qualifications
Required: Completed secondary school. A first-level university degree (bachelor's degree) preferably in Computer Systems Engineering, Informatics, Computer Science, or similar areas, may substitute for required years of experience. Desirable: Knowledge of standards for system documentation. Knowledge of analysis methodologies such as UML, RUP, or others. Knowledge in Agile/Scrum.
