Overview
The IT Project Analyst will support the end-to-end management of electoral digital systems, ensuring structured planning, implementation, monitoring, and quality assurance in line with UNDP’s project management standards.
Key Responsibilities
- Lead and maintain integrated planning for the portfolio of electoral IT systems and services.
- Provide regular analytical updates and progress reports.
- Translate institutional and operational requirements into functional and technical specifications.
- Coordinate closely with UNDP analysts and other project counterparts.
- Maintain structured day-to-day coordination with CEC technical units, management, and UNDP Digital Development Analyst.
- Liaise with third-party service providers and technical partners.
- Provide technical support for procurement and vendor engagement processes.
- Monitor vendor performance and implementation progress.
- Review, validate, and provide recommendations on vendor deliverables.
- Facilitate and oversee independent third-party quality assurance processes.
- Ensure that defects, gaps, non-conformities, and security issues are identified, documented, tracked, and addressed.
- Provide end-to-end technical and coordination oversight for the modernization, redesign, testing, deployment, stabilization, and maintenance of electoral information systems and digital platforms.
- Guide the integration of electoral systems into a more centralized, streamlined, and sustainable digital architecture.
- Ensure continuous oversight of system functionality, data integrity, security, operational performance, and sustainability.
- Monitor key performance and usability indicators.
- Analyse change requests submitted by institutional stakeholders and provide recommendations.
- Flag risks, bottlenecks, and implementation issues to the Project Team and propose corrective or mitigating measures.
- Ensure that electoral subsystems operate within an integrated digital architecture.
- Support the establishment and maintenance of a centralized digital data repository.
- Promote and monitor the application of data governance principles.
- Ensure traceability of system actions and data processing.
- Review user access structures and role arrangements.
- Ensure consistent coordination with STISC, the National Cybersecurity Agency, the Electronic Governance Center, and other relevant institutional actors.
- Oversee technical implementation and functional reliability of the State Registry of Voters (SRV).
- Supervise enhancement and audit follow-up for the State Automated Information System “Elections” (SAISE) and related components.
- Support updates to internal procedures, bylaws, and technical documentation.
- Oversee the development, enhancement, and maintenance of public-facing digital platforms.
- Support the development and maintenance of digital platforms related to polling station accessibility, political contestants’ activity reporting, transparency, and results visualization.
- Define and maintain acceptance criteria, test plans, user acceptance testing procedures, and quality control measures.
- Ensure the preparation and maintenance of comprehensive technical and user documentation.
- Support the institutional strengthening of the CEC through on-the-job guidance, structured knowledge transfer, development of standard operating procedures, and targeted technical trainings.
- Build the capacity of CEC staff to independently manage updates, configurations, operational decisions, access controls, and other system-related responsibilities.
- Contribute to strengthening operational resilience, change control, risk management, and sustainable technical capacity within the CEC Information Technology and Voter Lists Management Division.
- Facilitate knowledge sharing, institutional strengthening, and sustainable digital governance.
Required Experience
Minimum 2 years (with a master's degree) or 4 years (with a bachelor's degree) of progressively responsible professional experience in managing ICT projects, including project planning, implementation, stakeholder coordination, risk management, and monitoring of project deliverables. Professional experience in the design and oversight of information system implementation, proven by personal involvement in at least 3 (three) information systems. Desired experience: Demonstrated experience in designing, implementing, or managing information systems, including information systems architecture, backend web platforms, user administration, information security, accessibility requirements, and the application of internationally recognized ICT standards and best practices (e.g. OWASP, ITIL, ISO/IEC 27001/27002). Professional experience in applying the Republic of Moldova’s ICT policies, regulatory framework and engaging with key sector-related stakeholders. Previous professional experience in supporting public institutions and/or electoral bodies. Previous professional experience in working with international organizations, including UN Agencies, USAID, World Bank, etc.
Qualifications
Advanced university degree (Master’s Degree or equivalent) in Computer Science, Web Development, IT Systems, or a related field relevant to the position is required, or A first-level university degree (Bachelor’s Degree) in the areas mentioned above in combination with additional two years of qualifying experience will be given due consideration in lieu of Master`s degree. Professional certificates: Additional training or certification in project management is an advantage.
