Overview
The Human Resources Officer will support the recruitment process by liaising with hiring managers, implementing recruitment steps, and processing approvals. The role also involves supporting the development and deployment of automation tools for recruitment administrative services.
Key Responsibilities
- Liaising with hiring managers for assigned posts to plan for and initiate recruitment process.
- Implementing recruitment steps (reviewing internal priority candidates if any, advertising the post, longlisting, supporting hiring managers in assessing candidates, writing selection reports, guiding hiring managers to check reference, etc.).
- Drive a strong talent assessment process and rigor.
- Screen, evaluate and qualify candidates, including conducting in-depth candidate interviews to develop a deep understanding of candidate qualifications and competencies.
- Create a diversity sourcing strategy for the designated business groups; this includes building strong external partnerships with diverse associations.
- Develop sectoral/ functional rosters and databases of suitable candidates, constantly engaging with active job seekers open to take on roles within 10 days of engagement with the recruiter with approval from the Recruitment hub lead.
- Processing approvals (obtaining technical clearance, submitting documents in TMS, following up with approving authorities as necessary).
- Upon approval of the recruitment, routing the case to GSSC to further processing; following up with GSSC to process offer.
- Create dashboard to monitor progress of approved recruitment cases.
- Providing inputs to Recruiter to update the master recruitment plan and progress.
- Carry out periodic surveys for clients to make sure their needs are being met and receive feedback on the recruitment hub workflow, performance, suggestions etc.
- Develop, maintain, and update the Recruitment Monitoring tool of the hub.
- Collect and Analyse data within the hub of all recruitment cases and prepare reports
- Support the development, testing, and deployment of Phase 2 automation tools for the RAS project.
- Support the design and implementation of dashboards to visualize SLAs and KPIs related to the automation tools.
- Develop and maintain performance metrics to collect user feedback and measure the impact and efficiency of the tools.
- Generate regular reports on the performance of the automation tools, providing insights to stakeholders.
- Collaborate with the RAS project team to ensure seamless integration of the automation tools into existing workflows.
- Collaborate with the Communication and Change Management team in developing and delivering communication plans to keep stakeholders informed about the project's progress and benefits.
- Provide training and support to users on how to effectively use the new RAS tools.
- Support in addressing any concerns or resistance to change and work to facilitate a positive transition.
- Ensure that all stakeholders are aligned on the goals and objectives of the project.
Required Experience
- Two years of professional experience in human resource management in an international organization and/or large corporation is required.
- Supervisory experience is desirable.
- Successful experience in managing recruitments in UNICEF is an asset.
- Experience with SLAs and KPIs.
- Experience working with SAP, Talent Management systems, and CRM tools.
- Experience with setting up and rotating shift work amongst team members is an asset.
Qualifications
Bachelor's degree in human resource management, business management, international relations, psychology or another related field is required.
