Overview
Coordinate humanitarian communication and manage information flows during emergency response. Ensure timely, transparent, and accurate messaging to affected communities, partners, donors, and the public.
Tasks Summary
- Develop and execute communication and information management strategies
- Produce emergency communication products and content (case studies, blogs, images, audio, video)
- Manage and coordinate content for sharing with external media, digital platforms, and stakeholders
- Upload content to global Media Bank
- Monitor and evaluate communication impact
- Manage in-country media requests and spokesperson access
- Prepare spokespeople and media messaging
- Liaise with journalists
- Develop and update media relations contact lists
- Capture, handle, store, analyze, and disseminate operational data
- Facilitate information flow to decision-makers, partners, and stakeholders
- Produce regular SitReps
- Prepare infographics and support external communication products
- Strengthen and streamline Information Management systems
- Establish new systems for data collection, analysis, synthesis, and storage
- Ensure all Information Management products have a strong gender focus
- Support external representation
Experience Requirements
- Minimum 7–10 years of experience in communications
- At least 3 years in humanitarian/emergency contexts
- Proven expertise in information management and humanitarian communication standards
- Experience working with media, humanitarian clusters, and government agencies
- Experience of communications in disaster and emergency response
Qualification Requirements
• University degree in Communications, Public Relations, Journalism, Humanitarian Affairs, or related field