Overview

To perform a range of coordination and administrative activities that contribute to the safe and effective air service to the humanitarian community.

Tasks Summary

• Prepare, sign, distribute and clear documents, loading instructions, passenger and cargo manifests and DFS.
• Compile and share Weekly Maiduguri dispatch statistics and situation reports, and bi-monthly uplifted fuel reports.
• Supervise helpers in the weight and tagging of baggage, conveyance to and from aircraft, and loading/off-loading of passenger baggage.
• Notify the aviation Officer of complaints/claims made by passengers.
• Inform passengers about time of arrival and/or departure and check-in time.
• Ensure all cargo is properly packed, closed/sealed, labelled, marked, and coordinate with Customers.
• Book Passenger and cargo in Take Flite application and issue cargo and passenger manifests.
• Monitor and ensure actual weight of loaded cargo corresponds to manifests and/or AWBs.
• Coordinate movement of cargo with relevant stakeholders.
• Monitor and record a/c actual movement times and ATD/ATA for AUR verification.
• Periodically review adequacy of cargo storage and weighing arrangements.
• Ensure all cargo meets requirements for transportation of dangerous goods and other special handling procedures.
• Ensure required documentation on outbound passenger and cargo is prepared/completed and presented to flight crew.
• Ensure all pre-departure clearances and information from relevant agencies are obtained.
• Ensure all post loading documentation is completed and filed.
• In consultation with the aircraft operator/crew, load and off load cargo into and out of aircraft, and supervise/direct/mentor cargo loading/offloading staff.
• Update service users on cargo not transported and reasons thereof.
• Receive inbound/outbound cargo and related documentation from aircraft crew and arrange for safe storage.
• Keep records of all dispatched and received passengers and cargo.
• Prepare statistics on both dispatched and received passengers and cargo.
• Enforce safety and security rules and procedures applicable around aircraft on ground.
• Perform any other duties relevant to airport/flight operations.

Experience Requirements

• Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
• Proven experience in aviation operations, airport or airline administration, or related roles, preferably within international organizations, airlines, or NGOs.
• Experience in restricted flying zones, and other aviation risks and assisting in flight planning.
• Experience in handling passenger manifests and aircraft loading.
• Experience in interpreting routine weather reports.
• Experience in basic flight following and radio telephony procedures.

Qualification Requirements

Completion of a bachelor's degree in business/public administration, Engineering, Aviation Management, Airline Operations and Management, Airport Management, Flight Operations and Dispatch, Aviation Safety and Security, Transportation and Logistics Management or any relevant fields relating to aviation, office management and administration.