Overview
Responsible for leading the design, implementation, and continuous improvement of the World Bank Group’s core IT infrastructure, setting the vision and direction for infrastructure engineering to align with organizational objectives.
Tasks Summary
- Oversee the design, implementation, and maintenance of IT infrastructure including servers, storage, data centers, networks, endpoints, and security systems.
- Provide leadership for modern enterprise-wide networking infrastructure, virtualization platforms, and enterprise storage infrastructure.
- Lead engineering initiatives and direct strategic plans for infrastructure programs.
- Communicate progress, challenges, and solutions to senior leadership.
- Manage relationships with technology vendors and service providers.
- Drive the evaluation, development, and implementation of modern infrastructure solution standards.
- Provide comprehensive technical support, including troubleshooting, training, and maintaining documentation.
- Develop and execute strategies to enhance the end-user experience.
- Identify opportunities for continuous improvement in services and processes.
- Develop IT policies and procedures to support a scalable and secure environment.
- Collaborate with organizational leaders to address deficiencies in solution architecture and develop business cases for strategic infrastructure investments.
- Ensure infrastructure services are robust, secure, scalable, and cost-effective.
- Oversee infrastructure operations, including monitoring, incident management, capacity planning, and performance optimization.
- Build, mentor, and empower a diverse, high-performing team.
Experience Requirements
- At least 12 years of progressively responsible experience in IT and infrastructure engineering leadership roles; or a bachelor’s degree with a minimum of 15 years of relevant experience.
- A minimum of 10 years of direct, hands-on experience in core infrastructure engineering, including modern data center operations, enterprise networks, storage management, compute platforms, virtualization, and disaster recovery.
- Proven experience leading large, geographically distributed infrastructure teams.
- Demonstrated expertise in designing and implementing infrastructure architecture, achieving operational excellence, and establishing and maintaining technology standards.
- Expertise in data center and cloud infrastructure management; Unix/Linux and Windows administration; virtualization; enterprise storage and backup; and network architecture (LAN/WAN, firewalls, VPN, SD-WAN).
- In-depth knowledge of modern data center technologies, network protocols, storage solutions, virtualization platforms, cloud integration, and disaster recovery planning and execution.
- Proven experience integrating cloud computing, automation, and security strategies into core infrastructure services.
- Strong leadership capabilities in managing cross-functional engineering teams, overseeing resource allocation, and executing strategic planning.
- Demonstrated ability to influence and engage executive stakeholders, translate complex business requirements into effective infrastructure solutions, and lead enterprise-wide technology transformation initiatives.
- Demonstrated ability to drive low/noOps efforts and materially reduce manual effort.
Qualification Requirements
- Master’s degree in computer science, engineering, information systems, business administration, or a related field.
- Bachelor’s degree in a related field.
- Cisco Certified Network Professional (CCNP) or equivalent
- VMware Certified Professional (VCP) or equivalent
- Microsoft Azure Solutions Architect Expert or AWS Certified Solutions Architect:
- Certified Information Systems Security Professional (CISSP)
- ITIL Foundation or ITIL 4
- Lean Practitioner
- SAFe Agilist or SAFe for Architect
- HashiCorp Certified: Terraform Associate
