Business Support Assistant (HR) - SC4 - Erbil, Iraq

World Food Programme - WFP | Staff |
Closing: 18 Feb 2026 14 days remaining
Location: Baghdad

Overview

The incumbent is expected to deliver and complete a wide range of business support processes and activities within the HR Unit in order to facilitate effective delivery service.

Tasks Summary
  • Use HCM Workday Recruitment for all on-going local recruitments.
  • Ensure that all shortlisted staff are notified and document all cases where shortlisted candidates decline to be part of the test or interview, or cases for which we are not able to get hold of shortlisted candidates.
  • Ensure that written tests are received timely and reviewed by the respective Head of Unit for suitability prior to when testing is done.
  • Facilitate the execution of the written test through IMOCHA system via accurate and timely correspondence with the candidates.
  • Schedule panel interviews and follow up on the required documentation to ensure timely and efficient submission.
  • Ensure that the appropriate form of feedback is given by HR/the Hiring Manager to all other assessed/interviewed candidates, especially unsuccessful internal candidates.
  • Compile predefined recruitment statistics in a timely and accurate manner to support the creation of a recruitment dashboard.
  • In case of difficult cases, inform the HR Associate and/or the Head of HR and escalate, as appropriate.
  • Answer queries from staff and supervisors on all issues related to leave; function HR unit’s liaison with the Timekeepers of the various units in the CO; record all national staff leave in WINGS or PASport and liaison with HQ Timekeepers and PASport Competence Centre on all issues related to leave. Record R&R and related leave in WINGS.
  • Record in WINGS and file all leave slips for all int professional staff; forward home leave request to HQ, ensure that days are properly entered in WINGS, inform int staff of leave balance and home leave points when requested/required.
  • Collect and file all leave slips for HR unit staff and prepare HR Unit monthly report.
  • When requested, in collaboration with the CO Leave focal points, prepare CO Leave Plans & Transfer plans.
  • Perform any other duties as required.
Experience Requirements

Four or more years of progressively responsible work experience in Human Resources, Administration or any related field.

Qualification Requirements

Completion of secondary school education. University Degree in related functional area is desirable.

Other Details

Languages Required: Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Languages Preferred:

Contract Duration:

Work Modality:

Remuneration: We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

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