Overview
This role is responsible for supervising movement operations activities in the field, with a focus on beneficiary-facing activities. The primary purpose is to organize, coordinate, and manage movements for individuals requiring international migration assistance.
Tasks Summary
- Supervise teams undertaking beneficiary-facing activities.
- Oversee field support activities relating to movement operations.
- Coordinate the transportation of beneficiaries.
- Oversee the timely and appropriate provision of food and other essential items.
- Oversee the coordination of cases with special needs.
- Oversee pre-departure formalities.
- Coordinate and/or provide selection mission support and interpretation services.
- Coordinate provision of visa applicants with application assistance.
- Liaise with other teams, units, and external partners.
- Coordinate with administrative heads, relevant units, partners, and vendors.
- Oversee beneficiary-facing activities ensuring programme integrity.
- Assist with relevant policy and operational input for programmatic reviews.
- Assist with financial activities related to movement operations.
- Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases.
- Uphold RMM Protection Mainstreaming Minimum Standards.
- Alert the supervisor or management of any non-compliance.
Experience Requirements
- High school diploma with seven years of work experience; or, Bachelor’s degree with five years of relevant work experience.
- Prior Movement Operations, transportation-related and/or management experience is strongly preferred.
- Work experience in programs including movement operations component, particularly in resettlement programs.
- Experience with supervising multiple teams.
- Experience with communicating with beneficiaries and external partners.
- Experience with handling issues in other countries in the Region.
- Experience with handling complex cases and workflow.
- Experience with filling management-level roles.
Qualification Requirements
• Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution.