Market Research Specialist, P-3 (FT), Post # 134108 Audience & Market Insights, PFP, O/P Panama

Overview

Drives an audience-informed approach across private-sector fundraising and partnerships, while contributing to global insight streams. Acts as an internal consultant to various divisions and offices.

Tasks Summary

• Surface stakeholder objectives and translate them into clear insight plans.
• Deploy qualitative and quantitative methods to address needs.
• Synthesize and interpret data into actionable recommendations.
• Package findings through workshops, briefs, and tools.
• Collaborate globally to align methodologies and share learnings.
• Ensure feedback on insight solution effectiveness.
• Lead core studies annually.
• Partner with market teams to co-design bespoke research.
• Facilitate debrief workshops.
• Select, brief, and coach external research partners.
• Scan supplier landscape for innovative techniques.
• Recruit, onboard, and motivate interns or staff.
• Curate knowledge base.
• Package complex data into narratives.
• Spot patterns across markets and advocate for action.
• Liaise with Procurement and HR for talent roster.
• Establish SOPs, templates, and QA checks.

Experience Requirements

• A minimum of five (5) years’ professional experience in leading end-to-end, mixed-method market research projects across multiple countries and/or regions is required.
• Demonstrated experience translating consumer and brand insights into actionable recommendations for commercial stakeholders is required.
• Demonstrated ability to craft multi-methodology approaches to garner relevant and actionable audience insights is required.
• Hands-on with modern research toolsets (e.g., Qualtrics, Dovetail, Lookback, Tableau/Power BI, Python, R, SPSS) is an asset.
• Proven track record balancing speed and rigor (quick pulse surveys, lean experiments) without compromising quality is an asset.
• Prior experience to humanitarian or development sector research is an asset.
• Demonstrable experience of using AI tools to improve efficiency in the delivery of research objectives is an asset.
• Developing country work experience is an asset.
• UNICEF/UN experience is an asset.

Qualification Requirements

• An Advanced university degree in Marketing, Statistics, Psychology, Sociology, Anthropology, or a closely related field is required.
• Alternatively, a first-level university degree in a relevant field combined with two additional years of qualifying experience may be accepted.
• Formal coursework in qualitative and quantitative research methods, marketing analytics, or statistics is an asset.
• Professional certifications such as MRS Advanced Certificate, Insights Association IPC, UXQB, or similar is an asset.

Other Details

Languages Required: Fluency in English and Spanish is required.

Languages Preferred: Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) would be an asset.

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