Roster for Senior Business Operations Associate

Overview

The incumbent will lead and manage teams of support staff, delivering services and transactions in specialized operational areas such as procurement, logistics, and human resources, under the supervision of an operations professional.

Tasks Summary

• Supervise the delivery of services and transactions in human resources management, procurement, and/or information technology management.
• Guide and manage teams of support staff.
• Quality assure work products and processes.
• Justify and escalate or approve procedural exceptions.
• Facilitate the capture and sharing of best practices.
• Introduce work process improvements.
• Provide technical advice to clients, staff and partners.
• Support consistency in approach and compliance.
• Undertake delegated certifications and approvals.
• Oversee the delivery of processes and standard transactions.
• Identify improved service line processes and procedures.
• Conduct training in business operations support.

Experience Requirements

• A minimum of ten years of progressively responsible work experience relevant to administering support services.
• Experience in administrative support positions within WHO or another United Nations agency (desirable).
• Experience in Oracle-based systems or another enterprise resource planning system (desirable).

Qualification Requirements

• Completion of secondary education (essential).
• Training and certification in one or more UN operational service areas or systems (desirable).
• A university degree in business administration or a related field (desirable).

Other Details

Languages Required: Expert knowledge of English and local language.

Languages Preferred:

Contract Duration: 1 year

Work Modality:

Remuneration: annual net base salary starting at PHP 1,199,299 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.