Overview
This role aims to increase the capacity of the Audience and Market Insights unit to conduct more effective quantitative research by scripting surveys, coordinating translations, liaising with panel vendors, conducting data quality control, and performing basic data processing.
Tasks Summary
- Program and script surveys in self-serve quantitative survey scripting platform tools.
- Liaise with local markets or agencies to coordinate questionnaire translation and ensure accurate implementation.
- Conduct link checks to ensure functionality, routing, translations, and survey logic are correct.
- Coordinate with panel vendors to manage fieldwork, monitor progress, and ensure timely delivery.
- Conduct data quality checks, identifying and flagging poor-quality data.
- Run data processing, including weighting, creation of nets, and preparation of summary tables.
- Maintain accurate documentation of technical setup, survey versions, and data cleaning decisions.
Experience Requirements
- Minimum five (5) years of hands-on experience in survey programming and technical research support.
- Familiarity with Qualtrics is required.
- Demonstrated expertise in scripting complex surveys, routing logic, and multilingual survey deployment.
- Experience liaising with fieldwork vendors and managing translations.
- Strong skills in data quality control and processing (e.g., weighting, nets, tabulations).
- Strong Excel skills and familiarity with data cleaning workflows.
- Experience with advanced statistical analytics and data science is an asset.
Qualification Requirements
- An advanced university degree (Master’s degree or equivalent) in cultural studies, communications, psychology, marketing, political studies, development studies, statistics, data science, or a related field.
- A first level university degree (Bachelor’s or equivalent) in combination with two (2) additional years of relevant experience may be accepted in lieu of the advanced university degree.
