Supportive Services Casework Intern (Unpaid)

Overview

The Supportive Services Casework Intern will provide trauma-informed services to newcomer families, couples, and single adults to support their integration and self-sufficiency. The role involves direct client engagement to assess needs and develop action plans, and connecting clients to services.

Tasks Summary

• Assist the Caseworker to complete initial client meetings to assess needs and develop and implement self-sufficiency action plans.
• Assist with individualized case management support to each client through direct services, referrals, and advocacy.
• Conduct outreach to clients to monitor progress, understand challenges and ensure available resources are utilized.
• Assist with scheduling client meeting and appointments.
• Assist in documenting all client interactions in internal database and tracking tools.
• Assist with interpretation for the Caseworker, as needed.
• Other related duties as assigned.

Experience Requirements

• Prior experience or demonstrated interest working with refugee or immigrant populations.
• Demonstrated success working and communicating effectively in a multi-cultural environment.

Qualification Requirements

Interns must be enrolled in a post-secondary institution or have graduated from a post-secondary institution within the last 2 years.

Other Details

Languages Required:

Languages Preferred: Fluency in Haitian Creole or Spanish highly desired.

Contract Duration:

Work Modality: Ability to work a hybrid schedule including scheduled in-person workdays.

Remuneration: This internship is unpaid and requires a minimum commitment of 15 hours per week.