Overview
Provide operational and administrative support to Assisted Voluntary Return and Reintegration case processing at the IOM Country Office in Finland.
Key Responsibilities
- Assist in implementing Assisted Voluntary Return and Reintegration movements.
- Process AVRR cases, including registration, follow-up, travel arrangements, and reintegration support payments.
- Assist in the coordination and arrangement of international and domestic travel.
- Inform reception centres, stakeholders, and IOM missions of movements.
- Respond to written and oral enquiries regarding voluntary return and reintegration.
- Provide general counselling on AVRR services.
- Participate in outreach activities and provide briefings.
- Provide departure assistance at Helsinki-Vantaa airport.
- Assist returnees in obtaining required travel and other necessary documents.
- Carry out administrative tasks related to movement assistance, including file and data management.
- Perform other duties as assigned.
Required Experience
- Four years of relevant experience with a high school diploma; or, two years of relevant professional experience with a Bachelor’s Degree.
- Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations.
- Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups.
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
- Experience in working in an intercultural setting is considered an advantage.
Qualifications
• High school diploma; or, Bachelor’s Degree in fields relating to AVRR (e.g. social work, political/social science, migration issues) or related fields from an accredited academic institution.
