Overview
Provides support in queue management for delegates and visitors, receives phone calls and visitors, and handles general queries. The role involves performing basic office functions and delivering urgent mail/messages.
Key Responsibilities
- Provides support in queue management for delegates and visitors outside of the premises.
- Receives phone calls and visitors and refers them to the appropriate source or replies personally to queries.
- Uses basic keyboard and word processing skills to prepare forms and short documents.
- Photocopies a variety of documents and other materials.
- Delivers urgent mail/messages.
- Maintains unit files (paper and electronic).
- Operates a variety of office equipment.
- Responds to general queries and/or refers queries to the Supervisor.
- Performs other duties as assigned.
Required Experience
A minimum of one (1) year of experience in clerical and general office support or related area is required. The minimum year of relevant experience is reduced to zero (0) for candidates who possess a first-level university degree or higher.
Qualifications
High school diploma or equivalent is required.
