Internship - IT Service Assistant

International Criminal Court - ICC

Internship Closes 31 Dec 2026 8 months left

Overview

The IT Service Assistant Intern will assist with first line technology support, handling service requests and incidents, and supporting IT related projects within the Information Management Services Section.

Key Responsibilities

Assists with first line technology support, including courtroom and meetings support.
Assists with handling service requests and incidents and aim to resolve these at first point of contact.
Assists with installations, support and troubleshooting of various software packages used by ICC.
Assist with the delivery new end user equipment and asset inventory.
Assist with the creation of documentation.
Assist and support on IT related projects.
Assists with data entry; inputting and updating information.
Other IT related tasks that allow you to learn other fields of expertise.

Required Experience

Applicants must have less than three years of relevant full-time professional experience to be considered for an internship. Practical experience that is relevant to the work of the Court may be considered an asset.

Qualifications

Bachelor’s degree in an IT related field, preferably Computer Science. All Candidates must have a degree or be in the final stages of their studies at a recognised university. Candidates are expected to have a very good record of academic performance.

Other Details

Languages Required

Proficiency in one of the working languages of the Court, French or English, is required.

Languages Preferred

Working knowledge of the other working language (French or English) is desirable. Knowledge of another official language of the Court (Arabic, Chinese, Russian or Spanish) is considered an asset.

Contract Duration

Between three and six months (to be agreed to prior to commencement). Internship placements shall not be extended beyond six months.

Work Modality

Not specified

Remuneration

Internship placements at the ICC are unfunded. The ICC is not able to provide participants with any remuneration, nor is it possible to provide reimbursement for expenses incurred prior, during or after the internship. Applicants must therefore be able to support themselves for the entire duration of their internship.

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