Long Term Agreement for Individual Consultants for ServiceNow Quality Assurance - UNICEF Global Shared Services Centre, Budapest, Hungary (remote)

UN Children's Fund - UNICEF

Consultant Closes 19 Apr 2026 0 days left

Overview

Provide technical and quality assurance support for the development, testing, and enhancement of the OASIS/Common Back Office (CBO) platform within UNICEF’s digital service infrastructure.


Key Responsibilities
  • Develop and implement Quality Assurance (QA) plans and testing strategies.
  • Review business and functional requirements.
  • Conduct functional, integration, and system testing.
  • Coordinate User Acceptance Testing (UAT).
  • Enhance existing CBO services and support configuration improvements.
  • Support the configuration and implementation of new service modules.
  • Support enhancements to the CBO portal.
  • Support the development of dashboards and reporting tools.
  • Develop technical documentation.
  • Conduct knowledge transfer sessions.
  • Provide technical support during system deployment and stabilization.
Required Experience
  • Relevant professional experience in software quality assurance and testing.
  • Experience in supporting international digital systems development projects.
  • Proven experience in developing Quality Assurance frameworks, testing strategies, and test plans.
  • Experience conducting functional, integration, system, and user acceptance testing.
  • Experience with risk-based testing and defect management processes.
  • Work experience with SAP based ERP systems and ServiceNow.
  • Experience using test management and DevOps tools such as Azure DevOps.
  • Strong hands-on experience using test automation tools such as Selenium.
Qualifications

University degree (bachelor’s or equivalent) in Computer Science, Software Engineering, Business, Information Technology, Engineering, Mathematics, or related field.

Other Details
Languages Required
Fluency in English (Written and Spoken)
Languages Preferred
Fluency in any other UN language is an asset
Contract Duration
Not specified
Work Modality
remote
Remuneration
Not specified
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