Overview
The Staff Counsellor provides psychosocial support and counselling to the WHO workforce and their families, addressing mental health and wellbeing at organizational, team, and individual levels.
Key Responsibilities
- Provide psychosocial support and counselling to staff and families.
- Facilitate referrals to external and internal support services.
- Provide critical incident stress management.
- Adapt and implement a comprehensive mental health programme.
- Participate in the implementation of WHO Mental health and Wellbeing Strategy.
- Contribute to the development of a regional Action Plan.
- Assess and address psychological risk factors.
- Advise Leadership and Management on occupational health and wellbeing.
- Support managers on workplace mental health and wellbeing.
- Provide pre- and post-deployment assignment briefings.
- Participate in case management.
- Support continuity of support for high-risk cases and death in service.
- Design and deliver training and awareness raising materials.
- Participate in newcomer's induction trainings.
- Strengthen the network of Peer Support Volunteers.
- Coordinate with stakeholders for psychosocial support during emergencies.
- Contribute to development and review of policies on occupational mental health.
- Maintain records and provide reports.
- Take part in relevant interagency working groups.
Required Experience
Minimum five (5) years of progressively professional relevant counselling experience post licensure/certification/registration with experience in a similar setting such as an international and/or humanitarian organization. Some related experience in outbreak and health emergencies context.
Qualifications
An advanced/Postgraduate University Degree or equivalent in psychology, counselling, clinical psychology, psychiatry (medical or nursing), or clinical social work with evidence of training in mental health counselling. A valid certification or license to practice or registration/membership in good standing with legitimate professional organizations in the country of origin is required.