Overview
The Operations Associate performs a variety of functions related to reporting, implementation, and planning for projects within a certain geographical area, working under the supervision of a (Senior) Operations Officer.
Key Responsibilities
- Review operational data, regional and country operations plans.
- Create reports and conduct analyses of plans using COMPASS, Cloud ERP, Power BI - Results Data Portal and Workday.
- Initiate administrative processing of implementing instruments, sub-agreements and closure of projects.
- Provide administrative and operational support across programme activities.
- Contribute to the preparation of plans, reports, project documents and submissions for donor funding.
- Prepare background information for discussions.
- Follow-up on purchase requests and prepare draft memos.
- Liaise with Donor Relations and compile financial reports.
- Keep track of up-dated Fact-Sheets of Country and Regional Operations.
- Gather information from the press and other public sources.
- Enforce compliance with UNHCR’s global strategies, protocols and guidelines.
- Decide which issues of inconsistency and/or non-compliance to bring to the attention of management.
- Support the identification and management of risks and opportunities.
- Perform other related duties as required.
Required Experience
- 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
- In depth knowledge of/previous experience in COMPASS, Cloud ERP and Power BI - Results Data Portal and/or other RBM systems analysis.
- Understanding of the basics of IPSAS.
- Training in programme design, monitoring & evaluation.
- Completion of UNHCR learning programmes relevant to the functions (e.g. OMLP).
- Knowledge of UNHCR's operational rules and procedures.
- Direct experience as Programme or Operations Associate and in COMPASS development training.
Qualifications
- Business Administration
- Economics
- Political Science
- Law
