Overview
The People & Culture Associate provides HR administrative services, supporting individual consultancy contracts, low-value transactions, and HR operational support in compliance with UNICEF rules and regulations.
Key Responsibilities
- Supports HR administrative services in a timely, systematic, and transparent manner.
- Provides guidance on travel benefits and entitlements.
- Reviews cases that do not comply with UNICEF’s Rules & Regulations.
- Monitors HR service requests and ensures timely response.
- Provides technical support for entitlement and benefit requests.
- Reviews entitlement travel requests for policy compliance.
- Certifies and signs grounds passes and facilitates building access cards.
- Facilitates allocation of space and equipment for newcomers.
- Coordinates induction briefings and communicates onboarding information.
- Coordinates with focal points for equipment and building badge return.
- Maintains a monitoring tool for onboarding/offboarding cases.
- Coordinates with WFP protocol team on visas and diplomatic privileges.
- Coordinates with WFP-protocol for duty travel visa and UNLP renewal.
- Liaises with Divisions for low-value individual consultant contracting.
- Supports review and quality assurance of low-value contract submissions.
- Monitors service request dashboards for timely action.
- Reviews documents for contract amendment completeness and compliance.
- Prepares submissions to the Contract Review Committee.
- Processes amendments and closure of consultancy contracts.
- Supports client service and business continuity during absences.
- Provides input for knowledge exchange and learning.
- Develops and facilitates training for newcomers.
Required Experience
- A minimum of 6 years of relevant administrative experience in consultancy contracting management, and HR management in onboarding, offboarding, travel, protocol arrangements for staff is required.
- Demonstrated experience and knowledge of a range of HR-specialized topics, including the relevant policies is required.
- Demonstrated experience and understanding of the relevant individual consultancy contracting processes and ability to consistently apply relevant policies, procedures and good practices in the daily work is required.
- Demonstrated experience in coordinating with multiple stakeholders is required.
- Demonstrated experience in using ERP system (e.g., SAP/VISION, Service Gateway) for HR transactions is an asset.
- Demonstrated experience in maintaining tracking tools and monitoring service requests, is an asset.
- Good judgement in order to handle complex cases including considerations for exceptions is an asset.
- Work experience with a development organization is an asset.
- Knowledge of UN/UNICEF’s rules, regulations and procedures is considered an asset.
Qualifications
A completion of secondary education is required, preferably supplemented by technical or university courses related to HR, business administration, contract/procurement or another relevant technical field.
