Overview
The Family Liaison Officer will pilot and implement programs and interventions to address the family and well-being needs of employees and dependants in WFP offices in the Democratic Republic of Congo (DRC) and the Republic of Congo (RC).
Key Responsibilities
- Pilot and implement programs and interventions to support employees and their families.
- Identify specific needs and implement innovative solutions for inclusion and optimal family support.
- Facilitate social support through the creation and animation of local FLOCK groups.
- Identify local resources for families (mental health professionals, specialized services, schools, employment networks).
- Strengthen awareness and create external partnerships with UN sister agencies.
- Collaborate with functional services (Medical, HR, Security, Administration) to advocate for families.
- Develop and populate family sections on WFP's Wellness Platform/App.
- Participate in the development of specific programs and raise awareness on key themes.
- Sit on National Wellness Committees to advocate for the integration of family activities.
- Provide counseling and initial psychological support to employees and their dependants.
- Ensure employees and their families receive timely psychosocial support during critical incidents.
- Advise management on support protocols during crisis periods.
Required Experience
- One (1) year of progressively responsible postgraduate professional experience relevant to the field is required.
- Demonstrated experience working with families.
- Training and/or experience in project and/or event management is essential.
- International experience is an added value.
Qualifications
- Advanced university degree (master's or equivalent) in clinical or counselling psychology, psychiatry, clinical social work, or demonstrably equivalent studies from a recognized institution focusing on family systems or a similar field.
- Additional training or certification in a wide range of related fields, such as child psychology, disability, systems theory, resilience, intercultural communication, conflict resolution, family mediation, trauma, etc., will be an advantage.
