Overview
The Shelter & WASH Officer is responsible for assisting in the day-to-day implementation of the Shelter and WASH programme, including technical and social assessments, coordination, community engagement, and reporting.
Key Responsibilities
- Assist in the day-to-day implementation of the Shelter and WASH programme.
- Carry out quality technical and social assessments.
- Conduct technical follow-up.
- Coordinate with other NRC programmes.
- Conduct eligibility and vulnerability assessments.
- Manage the team.
- Engage with communities.
- Facilitate referrals.
- Submit reports.
- Ensure adherence with NRC policies, tools, handbooks and guidelines.
- Implement delegated Shelter & WASH project portfolio according to plan of action.
- Facilitate and monitor emergency response activities.
- Prepare and develop status reports as required by management.
- Involve and inform communities and community leaders about the activities.
- Break down annual operational plans into weekly, monthly and quarterly implementation plans.
- Ensure proper filing of documents.
- Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist.
- Promote and share ideas for technical improvement.
- Mobilize communities and community leaders for project modalities, including community and infrastructure projects, building and construction activities, maintenance of structures.
- Ensure that NRC activities are implemented within NRC's protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper follow up.
- Ensure that all protection-related cases are referred to the concerned referral focal point and to the Protection Coordinator.
- Lead inclusive technical and social assessments for cash for rent, housing rehabilitation/upgrades, school rehabilitation, infrastructure activities, CSPs, water/wastewater systems, and emergency cash programmes, in line with NRC criteria, SPHERE standards, national WASH strategy, and people with specific needs.
- Lead assessment of families' eligibility for Shelter and WASH programmes, including social assessments, surveys, KIIs, FGDs, and property/owner eligibility assessments.
- Review files to ensure potential beneficiaries meet selection criteria, check for duplication, and cross-check RAIS to confirm no duplicate shelter assistance from NRC or other partners.
- Explain assessment and selection process to those who do not meet project criteria.
- Prepare shelter cooperation agreements between NRC and selected landlords; organize agreement explanation sessions with Technical and SSU teams.
- Administer payment requests for owners, contractors, partners, suppliers, construction workers, etc.
- Ensure appropriate documentation is in order for contracts and subsequent payments.
- Develop and improve procedures for Shelter & WASH programmes (MoUs, SoPs, ToRs).
- Participate in design and review of technical and social assessment tools.
- Work with the Shelter & WASH Coordinator on project implementation including property selection, meetings with partners, refugees, host communities, and authorities, assessments, monitoring, and distributions.
- Match and track selected families' move-ins to NRC shelters by liaising with landlords and refugee families during initial activity phases.
- Identify cases in need of internal and external referrals and ensure proper referral pathways are followed.
- Organize feedback to assessed cases and referral actors.
- Produce accurate drawings, reports, measurements (BoQs), and/or photographs in support of technical assessments.
- Supervise contractor's work.
- Act as focal point for the community support project.
- Organize and lead technical surveys, questionnaires, and assessments as required.
- Ensure and promote efficient and cost-effective use of NRC's assets and resources.
- Support, manage, and provide capacity building for Shelter & WASH Assistants on daily tasks and activities, with continuous focus on improving quality and evidence-based project management.
- Support enumerators and volunteers in conducting multi-sectoral needs assessments.
- Generate comprehensive and analytical monthly situation reports highlighting trends, needs, challenges, and ways forward.
- Assist in other Shelter & WASH related duties as assigned by the line manager.
- Report all protection-related concerns following internal and external referral pathways.
- Report code of conduct breaches, especially those affecting vulnerable populations.
Required Experience
- Minimum 2 years of experience in a humanitarian/recovery context, including both technical and social/community-facing roles.
- Experience with water and sanitation projects in a humanitarian/recovery context.
Qualifications
• Bachelor degree in Civil Engineering, Mechanical Engineering, Architecture, or any related field.
