Overview
The Product Manager (Giga Meter) will lead the lifecycle of Giga’s digital products, ensuring they are user-centered, data-driven, and impactful.
Key Responsibilities
- Manage the product research and development lifecycle of Giga’s digital tools, primarily Giga Meter (connectivity measurement app) and monitoring dashboards.
- Collaborate with the Product Lead to define and implement product strategy, roadmap, and go-to-market plans.
- Build Figma and no-code prototypes to test new product ideas and validate features.
- Conduct user and market research to gather insights and prioritize needs.
- Coordinate with vendors and technology partners, defining requirements and managing timelines.
- Work closely with engineers, designers, and data scientists to define user stories and prioritize features.
- Define and track key performance metrics to measure product impact and user satisfaction.
- Support internal and external communication of product progress.
- Ensure the continuous improvement and sustainability of Giga’s products.
Required Experience
- A minimum of 5 years of professional experience in product management, project management, leading projects in data analytics, data engineering, or related fields.
- Experience with product analytics and management frameworks and tools such as Google Analytics/Matomo, ClickUp, Zapier, Mixpanel, Figma, and SQL based BI tools.
- Hands-on experience with internet quality measurement and monitoring frameworks, tools, data and analytics for different internet service modalities.
- Understanding telecommunications network operations and stakeholders such as Internet Service Provider (ISP), Telecom regulators, first mile infrastructure owners, etc.
- Experience with Python and SQL for data analysis and automation.
- Experience in developing countries or familiarity with humanitarian or emergency contexts is an asset.
Qualifications
- A Master’s degree in Computer Science, Management, Business, Data Analytics or a related field is required.
- A first-level university degree in the abovementioned fields, combined with two additional years of professional experience may be accepted in lieu of an advanced degree.
