PROGRAMME MANAGEMENT OFFICER, P4

Overview

The Programme Management Officer will undertake programme evaluation and management, including planning, directing, organizing, conducting, and reporting on technical evaluations. The role involves analyzing performance data, providing technical evaluation support, conducting risk assessments, and preparing analytical reports.

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Key Responsibilities

• Undertake all actions required to plan, direct, organize, conduct and report on technical evaluations of performance.
• Conduct KPI data analysis of performance against service delivery standards.
• Provide technical evaluation support to Service Chiefs.
• Conduct risk assessments and make recommendations to mitigate risk exposure.
• Conduct strategic analysis to identify strategic value gaps.
• Analyze information from client satisfaction surveys and formulate conclusions and recommendations.
• Prepare and implement work and action plans for performance management, monitoring, and risk management.
• Advise on policy development based on evaluation findings.
• Partner with internal clients and senior management to design and implement improvements in service delivery.
• Liaise with other departments to integrate new evaluation methodologies.
• Monitor and update evaluation and audit recommendations.
• Prepare analytical reports and presentations on strategic service delivery issues.
• Draft UN Organizational Management Resilience Management System (ORMS) Plans and other documents.
• Plan and generate survey initiatives, review, analyze and interpret responses.
• Establish and maintain effective relationships with clients and partners.
• Carry out any other duties that may be assigned.

Required Experience

A minimum of seven years of progressively responsible experience in project or programme management, administration or related area is required. Three years of experience in programme management or analysis in an international environment is required. Experience with managing multiple projects is required. Experience in the planning and preparation of programmes in an international organization is required. Experience with survey methodology, data analysis and KPIs is required. Experience with results-based budgeting and change management and experience in business process improvement, ERP and/or business intelligence systems is required. Experience in programme evaluation and/or audit in an international environment is desirable. Experience in liaising with intergovernmental and expert bodies is desirable.

Qualifications

Advanced university degree (Master's degree or equivalent) in social sciences, law, accounting/finance, business or public administration, programme management or in a related field is required. A first level university degree with two additional years of qualifying experience in finance/budget/program evaluation or related area may be accepted in lieu of the advanced university degree.

Other Details