Overview
Support the design and delivery of facilitation services for innovation processes, workshops and collaborative sessions through the Acceleration Zone to help FAO teams address challenges related to projects, programmes and strategic initiatives.
Key Responsibilities
- Support the design and delivery of facilitation sessions, responding to users’ needs, including empathy mapping, and processes/sessions ranging from ideation to scaling.
- Support different stages of the innovation process, including sourcing, design, implementation, and scaling, using MG Taylor, design thinking, and other participatory tools.
- Support 'test and learn' approaches for the continuous improvement of prototypes and pilot initiatives sessions.
- Collect user feedback to inform enhancements to facilitation sessions and solutions developed.
- Support the documentation of innovation initiatives and facilitation sessions, including design principles.
- Participate in multi-disciplinary teams and support collaboration with other divisions and agencies on work groups and committees, while promoting best practices.
- Support the planning and AZ workshops, conferences, and meetings, including suggesting session agenda items, and preparing documentation and presentations that align with innovation and design methodologies principles.
- Support field missions related to the implementation of innovative sessions and solutions, including organizing mission activities and compiling reports on findings and outcomes.
- Support the application of innovation methodologies in the formulation of projects, policies, strategies, and programs that include the use of innovation methodologies within the scope of the organization's goals and objectives.
- Support training sessions on innovation facilitation methodologies and documentation practices for interested members of the internal FAO facilitators networks.
- Perform other related duties as required.
- Support the day-to-day preparation and delivery of facilitation services, innovation processes, workshops and collaborative sessions through the Acceleration Zone (AZ).
- Prepare facilitation session materials that respond to users’ needs, including empathy mapping and processes ranging from ideation to scaling.
- Support the application of MG Taylor, design thinking, human-centred design and other participatory methodologies in workshops and collaborative processes under the guidance of a supervisor
- Gather information, recording observations and supporting follow-up actions, and user feedback to support improvements to facilitation sessions and related outputs
- Documenting innovation initiatives, facilitation sessions, and related outputs, including notes, summaries, reports, and presentations.
- Prepare the logistical and space preparation of AZ workshops, conferences and meetings, including drafting agendas, preparing materials, presentations and documentation
- Support hybrid session, digital content, adaptation and use of facilitation tools, visual templates and workshop materials
- Follow up the organization and delivery of training sessions on innovation facilitation methodologies and documentation practices for members of the internal FAO facilitators’ networks
Required Experience
At least 1 year of relevant experience in the facilitation of collaborative processes and /or in the design and facilitation of innovation initiatives, including experience with MG Taylor and human-centred design and innovation methodologies. Work experience in more than one location or area of work, particularly in field positions, is desirable. Relevance and extent of experience in national/international settings, including field locations, enabling the use of new communication techniques and behaviour change approaches. Relevance and extent of experience in working with technical units and multi-disciplinary teams to enable innovation and change.
Qualifications
For Consultants: Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in communication science, social science, political science, agricultural sciences, innovation systems, creative industries, or related studies, or any other relevant degree. Consultants with a bachelor's degree need two additional years of relevant professional experience. For PSA.SBS: University degree from an institution recognized by the International Association of Universities (IAU)/UNESCO or minimal technical knowledge/qualifications in knowledge management, communication science, social science, political science, agricultural sciences, innovation systems, creative industries, or related technical qualifications, or any other relevant degree.
