Senior Ombuds Programs Specialist

Asian Development Bank - ADB

Staff Closes 22 May 2026 21 days left

Overview

Support the delivery of informal conflict resolution and lead initiatives to build conflict competence across the ADB community.


Key Responsibilities
  • Provide informal conflict resolution services including option discussion, conflict coaching, shuttle diplomacy, team processes and mediation.
  • Advise staff of available resources and formal avenues to resolve concerns.
  • Identify workplace trends and patterns for feedback to Management.
  • Develop and conduct skill-building activities to strengthen conflict competence.
  • Contribute to the Office's outreach and communications plan.
  • Engage with stakeholders and represent OOMP.
  • Lead the preparation of the Office's annual report.
  • Stay current in latest practices in informal dispute resolution.
  • Contribute to ad-hoc projects and activities.
Required Experience
  • At least 10 years of relevant professional experience in dispute resolution including international work experience in international organizations across several countries.
  • Experience dealing with different workplace disputes through informal means.
  • Experience designing processes for and facilitate group processes.
  • Experience designing and conducting skill-building activities and workshops on conflict resolution topics.
Qualifications

Master's degree, or equivalent, preferably in social sciences, law, public administration, dispute resolution or related fields; or a University degree in social sciences, law, public administration, dispute resolution or related fields, and at least 5 years specialized experience relevant to the position.

Other Details
Languages Required
Written and verbal proficiency in English.
Languages Preferred
Not specified
Contract Duration
Initially for a period of up to 3 years, or up to the Normal Retirement Date (NRD), whichever comes earlier. Option to renew for up to an additional 3 years.
Work Modality
on-site
Remuneration
Not specified
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