Overview
Provides experienced-level support in the administration of staff benefits and entitlements, applying human resources rules and procedures. Processes personnel actions, maintains records, and provides guidance to staff on HR procedures.
Key Responsibilities
- Carry out on-boarding processes of selected candidates, process personnel action (PA), issue Letter of Appointments; monitor contract expiration dates and process contract extension requests.
- Process temporary and permanent staff movements and related administrative actions, including those related to inter-agency agreements.
- Process off boarding and related separation personnel actions.
- Assist staff in completing documentation for benefits, insurance, and separation-related processes.
- Review reports and records and process staff benefit and entitlements.
- Maintain personal status of staff members and administer/monitor entitlements related to dependents.
- Responds to a range of queries on staff entitlements, providing guidance based on established policies.
- Review supporting documentation and process entitlements-related actions in Umoja.
- Process travel requests (home leave, family visit, education grant travel) in accordance with procedures.
- Review and approve time and attendance requests, including parental leave, sick leave, special leave etc., ensuring accuracy and completeness.
- Identify inconsistencies and escalate issues to the supervisor when required.
- Monitor submission of required annual declarations and follow up as needed; review and prepare submission of documentation related to health/life insurance and Joint Staff Pension fund.
- Compile and organize data and contribute to preparation of routine reports.
- Maintain tracking tools and ensure HR records are up to date.
- Updates standard information materials, including guidance notes and web content.
- Draft routine correspondence and responses to queries.
- Provide guidance to less experienced staff on established procedures.
- Monitor implementation and compliance with existing regulations through review of personnel actions.
- Assist with the collection and analysis of data, as well as its presentations for knowledge sharing and decision making.
- Assists with visualizations and updating information material such as web pages or brochures.
- Participate in special human resources projects and ad hoc clean-up exercises, as needed.
Required Experience
A minimum of Seven (7) years of progressively responsible experience in human resources, administrative services, or a related area is required. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first-level university degree or higher. Experience in administration of a broad range of entitlements and benefits using an organizational policy framework and an Enterprise Resources Planning system (ERP), such as Umoja (SAP) or similar, is required. One year or more of experience in data analytics or related area is desirable. Experience with United Nations or similar international organizations is desirable.
Qualifications
High school diploma or equivalent is required. Training in human resources or administration is desirable. Good knowledge of UN HR rules and procedures and HR systems (e.g. Umoja) is an advantage. Proficiency in standard office software required.
