Overview
The Transport Assistant role supports efficient transportation and vehicle fleet operations in line with UN Rules and Regulations and the Surface Transport Manual.
Key Responsibilities
- Manages and coordinates preventive maintenance, corrective repairs, bodywork, painting, and specialized servicing of the UN fleet across contracted workshops and locations.
- Issues and tracks Service Request Orders and ensures timely execution of scheduled maintenance activities.
- Monitors the quality and compliance of repairs performed by vendors.
- Prepares, verifies, and processes Damage Discrepancy Reports (DDR) for vehicle-related incidents.
- Conducts preliminary assessments of damages and liaises with maintenance contractors for cost estimates.
- Monitors and follows up on DDR cases to ensure timely repair actions and maintain fleet operational readiness.
- Performs Electronic Vehicle Monitoring (EVM) functions and supports fleet performance tracking.
- Maintains complete and accurate records of maintenance activities, service history, and insurance documentation.
- Ensures validity and timely renewal of vehicle insurance, techno-mechanical inspections, and other mandatory compliance documentation.
- Coordinates accident follow-up actions including insurance processing and repair coordination.
- Monitors vendor contractual performance and supports verification of maintenance-related invoices.
- Supports implementation and assessment of Transport Unit road safety awareness initiatives.
- Provides technical support for driver testing processes.
- Prepares technical correspondence, maintenance status updates, and operational reports.
- Provides backup support to dispatch operations.
- Performs other related transport support duties as assigned.
Required Experience
- A minimum of five (5) years of progressively responsible experience in transport operations, fleet management, or a related area is required.
- Experience in fleet maintenance, road safety awareness activities and the management of Electronic Vehicle Monitoring Systems (EVMS) is desirable.
- Experience conducting driving tests and examinations as an instructor is desirable.
Qualifications
- High school diploma or equivalent is required.
- A technical or professional certification in transport duties and/or transport operations is an asset/desirable.
- A valid driving license with a safe driving record is required.
