Overview
Provide technical support in the design and operationalization of a nationally integrated digital SBC/RCCE ecosystem, aligned with government systems and UNICEF strategy.
Key Responsibilities
- Support the design of a unified digital SBC/RCCE ecosystem.
- Develop systems frameworks and integration models.
- Define SOPs, governance structures, and coordination mechanisms.
- Support adaptation of digital tools.
- Establish interoperability and feedback mechanisms.
- Support the rollout and sustained use of digital platforms.
- Facilitate integration of systems into government workflows.
- Facilitate capacity building.
- Provide technical support for continuity and institutional ownership.
- Support the management of the U-Report ecosystem.
- Guide implementation and use of social listening tools.
- Support integration of IoGT and other platforms.
- Ensure platforms function as two-way channels.
- Provide technical support for digital SBC campaigns.
- Support the integration of birth registration campaigns.
- Ensure campaigns are aligned to system-level objectives.
- Guide content, targeting, and channel strategies.
- Support the design and coordination of digital RCCE approaches for emergency preparedness and response.
- Provide technical support for content design and digital deployment during public health emergencies.
- Synergy on the use of platforms for real-time feedback, rumor tracking, and adaptive communication.
- Integrate emergency responses within existing digital systems.
- Create a dashboard to integrate online and off-line feedback mechanisms.
- Support implementation and alignment of priority SBC initiatives.
- Provide technical input into social marketing campaigns.
- Contribute to proposal development, partner engagement, and strategic planning processes.
- Support alignment across MoY, other line ministries, internal SBC teams, and external partners.
- Establish monitoring frameworks for digital engagement systems.
- Provide quality assurance to insights, dashboards, and reports.
- Support adaptive learning and continuous system improvement.
- Document best practices and lessons to inform scale-up across sectors.
Required Experience
- Minimum of 8 years of relevant professional experience in Social and Behaviour Change (SBC), Risk Communication and Community Engagement (RCCE), digital engagement, marketing, or related fields.
- Demonstrated experience working with UN agencies, government, and development partners, with a strong track record in multi-sectoral coordination and institutional engagement.
Qualifications
BA - Public Health; Behavioural/Social Sciences; Communication for Development / Social and Behaviour Change (SBC); Health Promotion, Marketing and Audience Engagement (or related fields).
