Overview
The Infrastructure Engineer – AV/VC Integration is responsible for the end-to-end execution of AV/VC system integration and deployment, ensuring systems are installed, configured, tested, and handed over in a fully operational state.
Key Responsibilities
- Conduct site assessments and validate readiness
- Perform AV/VC system installation, including rack builds, equipment mounting, and structured cabling
- Configure and integrate multi-vendor AV/VC systems
- Perform system testing and commissioning
- Produce commissioning reports and ensure systems meet acceptance criteria
- Develop as-built documentation, configuration records, and cable schedules
- Conduct knowledge transfer and formal handover to operations teams
- Secure acceptance and sign-off documentation
- Troubleshoot integration and deployment issues
- Support deployments across HQ and country offices
- Perform root cause analysis (RCA) and implement corrective actions
- Support post-deployment validation and stabilization
- Develop repeatable integration procedures and playbooks
- Capture lessons learned to improve efficiency and reduce costs
- Support knowledge transfer from vendors to strengthen in-house capability
Required Experience
- Minimum 5+ years of hands-on AV/VC integration and deployment experience
- Experience with installation, configuration, commissioning, and system handover
- Strong knowledge of AV platforms (Crestron, Extron, Q-SYS, DSPs) and UC platforms (Teams, Webex, Zoom)
- Understanding of AV/network integration and system lifecycle execution
- Experience working in multi-vendor environments
Qualifications
• Master's degree with 5 years of experience or a bachelor’s degree with a minimum of 7 years, or equivalent combination of education and experience.
