Overview
The Human Resources Assistant supports the Regional Service Centre in Entebbe (RSCE) with the determination and implementation of benefits and entitlements for international and national staff, ensuring transparency, accuracy, and compliance with United Nations policies.
Key Responsibilities
- Assist in preparing staff members’ entitlements including claims, danger pay, daily subsistence allowance, mission subsistence allowance for Affiliate Personnel, volunteer living allowance and any other allowances for payments.
- Process entitlements, benefits and payroll for international and national civilian staff and non-staff.
- Assist in managing business processes related to payroll, leave entitlements, contract extensions, other entitlements, separations and final payments.
- Assist with processes related to on-boarding, travel arrangements, payment of settling-in grants, check-in, check-out and separation activities.
- Monitor and evaluate the effectiveness of related guidelines, staff regulations and rules, policies, guidelines, practices and procedures.
- Process and administer end-to-end entitlements and benefits of international staff members in the RSCE.
- Advice to internal and external clients on Benefits and Entitlements, Staff Regulations and Rules and HR guidelines.
- Review and process requests for entitlements and claims.
- Assist the service line with the administration and certification on the processing of benefits and entitlement processes.
- Determine, certify and process financial entitlements related to appointments, reassignments, ongoing entitlements and salaries.
- Ensure accurate and complete submission of claims and entitlements in compliance with policy and guidelines.
- Review and recommend revision of Human Resources (HR) policy guidelines relating to benefits and entitlements.
- Perform HR Administration of benefits and entitlements in UMOJA.
- Assist in the review and processing of data pertaining to conditions of service.
- Resolve queries escalated in iNeed in UMOJA.
- Provide general office support services; draft and/or process a variety of correspondence and other communications.
- Set up, maintain and monitor reference files/records (electronic and paper).
- Schedule appointments/meetings, monitor deadlines, etc.
- Undertake research on a range of HR related issues and prepare notes/reports.
- Maintain automated databases containing HR related statistics and prepare periodic reports.
- Perform a variety of administrative duties (e.g. leave recording, request for office supplies and equipment, etc).
- May provide guidance and training to less experienced staff.
- Perform other duties as and when required by the Supervisor.
Required Experience
- A minimum of five (5) years of progressively responsible experience in human resources management, administrative services or related areas is required. The minimum years of relevant experience is reduced to three (3)) for candidates who possess a first level degree or higher.
- Experience in application of the United Nations common system or other similar international organization’s human resources policies, procedures and practice in an operational environment is desirable.
- Experience in administration of a broad range of entitlements and benefits using Human Resources Systems Applications and Products (SAP) or Enterprise Resource Planning (ERP) software e.g. UMOJA or PeopleSoft or other similar platforms is desirable.
- Experience in a shared service center or similar setup is desirable.
Qualifications
• High school diploma or equivalent is required.
